ABBREVIATIONS
IAO
What is In the Area Of?
NIMS
What is the National Incident Management System?
When receiving a call, the resident states their home is filling with smoke. Besides the usual questions, what should you advise the caller to do?
What is exit the residence if it is safe to do so?
A call that involves a recently committed crime where the suspect has already left should be considered what type of call status?
What is Not in Progress?
What is an effective technique to manage emotional callers?
What is Repetitive Persistance?
BLK
What is black?
PSAP
What is a Public Safety Answering Point?
The placement of Fire and EMS units near a scene until the scene is secured by Police is what?
What is staging?
The report of someone breaking into a home should be what CFS type?
What is Burglary?
When you receive a silent call or hear a series of tones (beeps) when answering a call, what should you do?
What is Check the call for TDD/TTY?
RO
What is Registered Owner?
CAD
What is Computer Aided Dispatch?
What is the fire incident term that represents contacting an outside agency for additional resources?
What is Mutual Aid?
The number of officers to send on an in progress call
What is 2?
One of the best techniques for reducing the negative effect of call taking gaps is what?
What is Tell the caller what you are doing and why?
YOA
What is years of age?
ANI/ALI
What is Automated Number Information/Automatic Location Information
Mobile Life arrives on scene and radios that you can cancel the Fire Department. What do you do next?
What is advise the Fire Department what Mobile Life said and let them make the decision?
What comes first? An officer calling on the radio or the phone ringing?
What is an officer calling on the radio?
Upon answering a call, the caller does not answer your questions but instead begins talking to you as if they are calling for a pizza. What should you do?
What Ask the caller if they are in danger?
LSW
What is last seen wearing?
File 1
What is a Stolen Vehicle?
How many & what type of apparatus do you send to a Fire Alarm at the Water Club Apartments?
All equipment
An officer calls 1 under arrest. What should you do next?
What is announce on the radio "1 under, state the time" and note the same in the CFS?
When speaking to an elderly caller you should do what?
What is remember the rate at which you speak is more important than the volume? Talk slower, not louder.