Timeframes
How many days do we have to issue provisional credit?
10 Business Days
NACHA
We have 3 days to send a letter once a dispute is closed.
Reg-E
This SOP is for debit card disputes
Visa Check Card (Debit) Dispute Recovery
How many days do we have to close a PIN based dispute?
45 Days
This network is the network for all international VCC transactions
Visa
We have 24 hours to return a check once it has posted to guarantee recovery.
UCC
This SOP states we need to refer to other SOP's for network recovery.
Reg-E.
How many days does a client have to notify the bank of a dispute?
60 days from date of statement
This network's abbreviation is ALP
Allpoint
We must have a WSUD to do a return.
NACHA
This SOP does not mention provisional credit.
How many days do we have to dispute a transactions with Visa?
120 Days
Zelle Network
Paynet
Clients have 180 days to advise of error for International Wire Transfers.
Reg-E
This SOP tells you that you are to close the dispute within 40 days of the date of transaction if forms have not been received.
ACH
How many days do we have to deliver an international wire transfer?
10 Days
Bill Pay Network
NACHA or FED
Merchants have 30 days to issue a refund.
Visa
These SOP's state that we need to notify BFI when we receive a dispute for fraud.
Bill Pay
Zelle
Check
ACH