The second level of infection control.
Disinfection
Products with a pH of 3 are considered to be this.
Acidic
Cautionary act performed prior to any service.
Draping
This step of the 4 service essentials is where you establish rapport and build credibility.
Connect
Leni and Ashley
These are rod shaped bacteria.
Bacilli
Of the three major layer of hair, one is not present in all hair types.
Medulla
Substance that dissolves into a liquid and forms a solution.
Solute
The most important steps of the Create Service Essential.
Show, tell, and teach
This is the next step after conducting a health survey.
Create a follow-up plan
The ability of the hair to stretch and return to its original shape.
Elasticity
The universal solvent.
Water
The easiest way to turn a first time client into a returning client.
Prebook
The dress code is all this color.
Black
An inflammation of the skin.
Dermatitis
These contain the pigment melanin.
Melanosomes
Light or heavy kneading or rolling.
Petrissage
This facial feature can be minimized by covering it with longer hair.
Protruding Ears
This must be completed to move onto the next phase.
Phase out
Small sacs of fluids between the shoulder tendons and bones of the shoulder.
Bursas
This is released when two amino acid link together forming a peptide bond.
H2O (water)
This shampoo type requires a doctor's prescription.
Medicated
Arrangement of shapes, lines, and ornamental effects to create an artistic whole.
Design
The amount of hours can you miss before you have to be dropped and restart phase 1.
18