Definitions
Supply Chain and more
On Retailing
Transportation
Logistics and more
100

A coordinated system of marketing intermediaries that collaborates to efficiently move and store goods along their journey from producers to consumers.

What is a distribution channel?

100

An organization that sells to ultimate consumers

What is a retailer?

100

The process of selling goods and services directly to ultimate consumers via the internet, typically through digital storefronts or e-commerce platforms.

What is online retailing?

100

An organization that puts many small shipments together to create a cost-effective single large shipment to the destination.

What is a freight forwarder?

100

Involves bringing raw materials, packaging, other goods and services, and information from suppliers to producers.

What is inbound logistics?

200

Organizations that operate between the producer and the consumer in a supply chain, facilitating the distribution and delivery of goods.

What are marketing intermediaries?

200

A marketing intermediary that sells to other organizations

What is a wholesaler?

200

Commerce that leverages social media platforms and other online tools designed for social interaction to promote, sell, and facilitate the purchase of goods and services.

What is social commerce?

200

Multiple modes of transportation to complete a single long-distance movement of freight.

What is intermodal shipping?

200

Involves managing the flow of finished products and information to business buyers and consumers.

What is outbound logistics?

300

The ability of a good or service to satisfy customers’ needs

What is utility?

300

What are marketing intermediaries who bring buyers and sellers together but do not take title to the goods

What are agents and brokers?

300

The sales of goods and services by telephone.

What is telemarketing?

300

Railroads, trucks, pipelines, ships, and airplanes.

What are the main modes of transportation?

300

The entity that is a member of the supply chain but not the distribution channel

What is a supplier?

400

An integrated network of organizations, activities, resources, and technologies involved in the creation, production, and delivery of a good or service, spanning from the sourcing of raw materials to the consumption by the end user.

What is a supply chain?

400

The marketing of products to customers through face-to-face sales presentations at home or in the workplace.

What is direct selling?

400

Temporary retail outlets that operate for a limited time in small or unconventional spaces, often used to create buzz, test new markets, or sell seasonal products.

What are pop-up shops (retailers)?

400

Small tags used to monitor and track the movement and status of goods in the supply chain.

What is radio frequency identification (RFID) tags?

400

The process of physically moving goods from one location to another to reach customers or distribution points.

What is transportation?

500

All activities involved in the efficient transfer of goods, materials, and information across the supply chain, including the movement of raw materials to producers and finished products to consumers or business buyers, ensuring the right product reaches the right place at the right time.

What is logistics?

500

The use of the direct selling, telephone, internet, and social media to introduce products to customers, who then can purchase them via salespersons visiting homes, mail, telephone, or the Internet.

What is direct marketing?

500

Where the channel of distribution ends.

What is the ultimate consumer?

500
The type of logistics that brings goods back to the manufacturer because of defects or recycling.

What is reverse logistics?

500

Puts products into as many retail outlets as possible.

What is intensive distribution?

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