Basic Knowledge
How do you call a commission agent performing on behalf of the exporter and importer routine tasks such as loading / unloading of goods, storage of goods, storage of goods, arranging local transport obtaining payment for his customer, etc..?
Freight Forwarder
How do you call the parties in a supply chain that consist of the focal firm's suppliers and represents the general flow from supplier to focal company?
Upstream
How do you call a movement of material associated with storing, transporting & distributing goods to its customers?
Outbound Logistics
What are the main objectives of handling operations?
1. Optimize movement continuity
2. Optimize movement efficiency
1. What are the different perspectives on logistics vs. supply chain management? 2. Which of the perspective are we working with in this course? 3. Explain that perspective.
1. Traditionalist, Re-Labelling, Unionist, Intersectionist
2. Unionist
3. Logistics is a part of SCM
What kind of information specify Incoterms for buyer and seller?
1. Who is responsible for cost of transportation
2. Where the goods should be picked up and transported to
3. At which point the risk passes from the seller to the buyer
Supply Chains is all about the flows. What kind of flows? (list min 4.)
1. Product
2. Services
3. Information
4. Money
5. Materials
6. Resources (Men & Machines)
What are the channel objective in the process of channel selection? List min. 5
The key points that should be addressed are as follows:
•To make the product readily available to the market consumers and which it is aimed.
•To enhance the prospect of sales being made.
•To achieve cooperation with regards to any relevant distribution factors.
•To achieve a given level of service.
•To minimize logistics and total costs.
•To receive fast and accurate feedback of information.
1. What is cross-docking?
2. What are the benefits of cross-docking?
3. For what types of products is typically used?
1. Cross-docking - bypasses the storage area in warehouses and distribution centres.
2.
- reduces cost
- improves customer service
- non-value-adding functions are eliminated
3. typically employed for fast moving freight with constant demand
1. What the abbreviation INCOTERMS means and who is publishing INCOTERMS?
2. How many groups of Incoterms are there?
3. Under which group of Incoterms supplier's obligations are minimized?
1. INCOTERMS are International Trade Terms published by International Chamber of Commerce
2. 4 groups
3. E group - EXW
What is the difference between Outsourcing & Offshoring?
Give an example of each in the context of this Distribution course.
outsourcing - handing over work previously conducted by a company themselves
offshoring - moving an activity (business operations) to another country, typically low-cost country
In which Incoterm the seller's responsibility ends at the exporting customs authority?
FCA
What are the elements to be taken into account when selecting a channel of distribution? (list 3 main aspects)
The key points that should be addressed are as follows:
• Market characteristics
• Product characteristics
• Competitive characteristics
What are the factors that would affect costs in warehousing? (List min. 3)
1. customized vs. standard specification
2. type and age of contract
3. level of purchasing involvement
4. level of automation
5. level of service level
6. number and type of value added services
etc.
1. What are the factors that will affect the choice of storage solutions?
2. What are the two main categories of storage solutions?
1. Storage solutions vary depending on the volume, variety and throughput of freight in a warehouse of distribution system.
2. Pallet storage & Non-pallet storage
What are the services offered by freight forwarders? List min. 5
•preparation and checking of shipping documents;
•booking space with carriers;
•arranging the order collection from the point of origin to the
•shipping port;
•arranging the customs clearance and final delivery at the destination country;
•provision of advice in export regulations, documentation requirements, etc;
•detailed knowledge of carriers, ports, etc;
•knowledge of the different modes of international transport;
•knowledge of the different costs associated with different modes and destinations.
What are the benefits of outsourcing in the context of T&L? (list min. 4)
1. transfer of risk
2. increase quality of work
3. technology know-how
4. market know-how
5. cost saving
What are the Physical distribution channel types and structures?
List the two main types and give example of at least 2 structures within each of the types.
1. Direct deliveries (B2C)
- mail order, factory direct to home, internet and shopping from home, factory to factory (B2B)
2. Manufacturer-to-retail
- manufacturer direct to retail store
- manufacturer via manufacturer's distribution operation to retail store
- manufacturing via retailer distribution to retail store
- manufacturing to wholesaler to retail store
- manufacturing to cash-and-carry wholesaler to retail store
- manufacturer via third-party distribution service to retail store
- manufacturing via broker to retail store
What are the concerns with deciding the layout of an operation in terms of the usage of space? (list min. 4)
1. staff
2. machines
3. materials
4. facilities
Certain decisions within Transport & Logistics are affected by the position of the goods in the Purchasing Portfolio Matrix (Kraljic Purchasing Portfolio). How do you call products that have limited value in terms of money, but are vulnerable with regard to supply? Give an example of T&L decision affected by this particular categorization.
Bottleneck Product
Example: Air freight instead of Sea freight
1. What CSR stands for?
2. What is a definition of the concept of Triple Botton Line?
3. What are Why business are incorporating sustainability concept? (list min. 5 reasons)
1. Corporate Social Responsibility
2. People, Planet, Profit
3. Reduce cost, preserve resources, comply with legislation, enhance reputation, differentiate, attract quality employees, satisfy customer needs, meet stakeholder expectations, attract capital investment, capitalize on new opportunities
1. In which year was car invented?
2. Who invented the first train?
3. Where was the helicopter invented?
1. 1809
2. Richard Trevithick
3. Russia
What are the key performance objectives that companies should focus on?
Quality, Speed, Flexibility, Cost, Dependability
Is warehousing value added service?
What can be value-added services in the warehousing?
Warehousing should aim to provide value-adding services as well as minimising operating costs
VA services:
–Creating bulk consignments
–Breaking bulk consignments
–Combining freight
–Smoothing supply to meet demand
What are the main factors driving an emphasis on better management within the filed of general Supply Chain, Transport & Logistics, Distribution? (List min 3 factors)
1. Growing demands and expectations of customers
2. Being fast, agile, flexible in competitive environment
3. Ability of organization's SC to react rapidly to disruptions
4. Decreased cost of sharing information between companies
5. Digitization