If a customer called a week ago and said they smell gas you take this.
What is a Priority Order.
100
From this menu you can access the keyword change menu.
What is order executes.
100
This inquiry transaction code is used to view the curb box location, length of the service line, and service line material and size.
What is DISL.
100
This is the parent company for Columbia Gas.
What is Nisource.
100
Raw natural gas comes from here.
What is a gas well.
200
This order type is taken to verify if it is okay to abandon a gas service line at a property.
What is a service order.
200
This two letter code DF is an acronym for what?
What is data field.
200
These inquiry transaction codes are used to view the meter deliver pressure
What is DIMD and DIMN.
200
Nisource is involved in transportation, storage and sale of this.
What is natural gas.
200
Natural gas is transported through these from the well to cities and towns.
What is Transmission Company Lines.
300
All order take start with this two letter transaction code.
What is DT?
300
To update a curb box location you visit this data field change keyword menu.
What is service line.
300
If the gas is on at an account then the premise status on the service line screen will show.
What is Active.
300
Two subsidiaries of Nisource.
What is Columbia Gas Transmission Company and Columbia Gas.
300
Installation and maintenance of the distribution main lines are the responsibility of what?
What is Plant Department.
400
The transaction code used to delete a pending order.
What is DTDL.
400
To add remarks to an account you visit this data field change keyword menu.
What is remarks.
400
This inquiry transaction code can be used to locate the county number, county code, and marketer information.
What is DIGC.
400
Columbia Gas is regulated by?
What is Public Utilities Commissions.
400
This exists when all the meters on a master service line are installed in one location. And gas has to be turned off at a particular meter so all the other meters are not affected.
What is a manifold meter setting.
500
This extension code is used to create a service order to verify if the gas is shut off at the curb valve.
What is OW.
500
This keyword is used to add a mailing address to an account.
What is customer.
500
On page 2 of this inquiry transaction code you can view the meter number, meter location, and meter reading instructions.
What is DIGA.
500
These 5 states are regulated by the Public Utility Commissions and are part of Columbia Gas Companies.
What is Kentucky, Ohio, Pennsylvania, Maryland, and Virginia.
500
These run from the outlet of the meter to the appliances and are the responsibility of the property owner to repair.