2+
This 2+ category is tracked daily on the Party Planner.
What is ALL 2+?
This is what ACT stands for.
What is Acknowledge, Connect, and Thank?
When hiring a new associate, these are some of the personality traits we are looking for during the role play and interviewing process.
What are energy, engagement, personality, and dependability?
These two reports should be completed weekly, by Tuesday, to ensure you receive replenishment of top items.
What are the Jewelry and T-shirt report?
This store leads the way in All 2+ YTD, at over 65%!
Who is 2264 The Pinnacle?
This 2+ category is on your expectations, evaluated by your store's performance each quarter.
What is contest 2+?
Give an example of a proper greeting to a guest.
What is an open-ended question, i.e. "What brings you in today?"
No more "Hi, welcome in."
This will be the top priority on each day of training for all new hires.
What is ACT guest service?
What is 60-65%?
These two stores would be getting at least a "3" in the Gotta Have categories YTD.
Who are 371 Bowling Green and 810 Chattanooga?
This 2+ category has been well above the company average for D30 for most of the year.
What is Love 2+?
This is the place you will have more success selling jewelry aftercare.
What is at the jewelry cases?
This best practice will help you in focusing on guest engagement with all new hires while training.
What is shadowing a manager or strong associate?
What is Body Jewelry?
When one of these does not work, you have to let the Loss Prevention Dept. know immediately.
What are cameras and/or CCtv?
This 2+ category has been well below the company average for D30 for most of the year.
What is T-shirt 2+?
This part of ACT keeps team members in sections of the store, and improves guest experience and awareness.
What is zoning?
This is what you should use to complete SLC's for new hires AS they complete the new hire training packets, and where they should be using it.
What is the tablet on the sales floor in a zone?
Of the 3.0 Businesses, these combined departments (as a business) account for the highest volume in both the company and district.
What are T-shirts?
This business function helps produce additional sales for the store and company, and helps reduce inventory levels as well.
What is OMS (BOSS & BOPIS)?
This is why we are focused on 2+?
Driving two or more items in the 3.0 categories and minimizing the number of single piece transactions will drive UPT/ADS, which will drive our sales results.
This is every team members top focus throughout the day on each shift.
What is providing excellent guest engagement?
After greeting the applicant and setting the stage, this will now be the first part of the interview process you will do on the sales floor.
What is a simple role play?
Excluding 2264 (sorry Allyssa), this store has the highest percentage to LY in the 3.0 businesses YTD.
Who is 810 Chattanooga?
This was the year Spencer's was founded.
What is 1947?