Custom Framing
What process can reduce reorders?
2nd measure
What does CDP stand for?
Career Development Plan
How long has Chad been the DM for Atlantic Canada?
11 years
How long do you have for Smart Truck 2.0?
24 hours.
What was the District's Engagement Score for 2024?
77%
How many Team Members do you need cross trained for peak season?
3-5
Can a Part Time Team Member contribute to the RSP program?
Chad and his brother when to see U2 in the fall of 2023. Where did they see U2 at?
The Sphere in Las Vegas
How many simplification ideas have officially launched?
160
How often should we speak to our team members?
On every shift
(Gift Card Question)
What are we down in AUR YTD?
11.3%
Where can a Team Member find out more details about the benefits that apply to them?
Where does Chad Live?
Bedford
BOPIS Substitutions are coming which month?
September 2024
How often should we review our engagement action plan?
At least once a quarter
What is something that every shop should have 1 of?
How long is the process to develop a TM to SM?
4 years
Where is Chad from?
Edmonton, AB
Name one of the 5 traits Front End Ambassadors should demonstrate?
Friendly, Active listener, Multitasker, Knowledgeable, Engaged
Does holding the team accountable increase or decrease engagement?
Name the premium components that increase the bonus pool?
Green/Blue Banded Frame
Fillet
3" + mat margin
(Gift Card Question)
What does GROW stand for
Goals, Reality, Options, Whats next
(Gift Card Question)
What store did Chad start his Michaels Career at?
3915 - Port Coquitlam
Where should overflow BOPIS orders be stored for peak season?
Does giving more hours to your favorite Team Members increase or decrease engagement?
Decrease