ADA
Any dog that is individually trained to do work or perform tasks for a person with a disability.
What is a Service Animal?
Language interpreting resource available for American Sign Language (ASL) members.
What is video interpreting?
Visual sign on all entrances that states: "Our organization RESPECTS all aspects of people including their race, ancestry, gender-identity, gender expression, sexual orientation, socioeconomic background, age, religion, body, size, ability, citizenship, primary language, medical condition and immigration status."
What is Safe Zone sign?
A companion animal that provides comfort just by being with a person.
What is an Emotional Support Animal?
Bilingual staff who have basic conversational skills. (Hint: Specify level)
What is QBS Level 1?
Understanding that each individual is unique, and recognizing our individual differences. For example - race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies.
What is diversity?
Amplifying device used to assist individuals who are hard of hearing.
What is a Pocket Talker?
Bilingual staff who have conversational skills and medical terminology. (Hint: Specify level)
What is QBS Level 2?
Equal sharing and exact division.
Providing the same care to every member.
Everyone has the opportunity to run the race.
What is equality?
Who to call when a phone interpreter is need for a member.
What is Language Line?
A person who converts written text from one language to another.
What is a translator?
Providing individualized care for each member. Providing care where individuals need it.
Not everyone started in the same place.
What is equity?
Reporting/documentation that is required for patients who need an interpreter.
What is Interpreter Services Questionnaire?
A person who orally translate a conversation from one language to another.
What is an interpreter?
Full engagement of every individual's diversity of backgrounds, experiences, and perspectives.
What is Inclusion?