Different Generations
Managing Diversity
Misc.
Workforce Diversity
More Different Generations
100
Grew up in times of rapid change, both social and economic
What is generation X?
100
Ways firms provide women with opportunities not previously available to them
What is • Alternative career paths • Extended leave • Flexible scheduling • Flextime • Job sharing • Teleworking
100
This term encompasses a large, diverse group of people who come from distinctively different ethnic and racial backgrounds and who have achieved various economic and educational levels. They are also a largely untapped market.
What is Hispanic?
100
Refers to the characteristic behavior of people in a country or region.
What is culture?
100
Went to the best colleges, rose rapidly in corporations, and were paid more than any group in history.
What is the silent generation?
200
Believe in the right to privacy, due process, and freedom of speech in the workplace; but also believe employees should not be fired without just cause and that the best should be rewarded without regard to age, gender, race, position, or seniority
What is the baby boomer generation?
200
To attract and retain racial and ethnic minorities, identify two steps employers should follow:
What is •Focus on bringing in the best talent, not on meeting numerical goals. •Establish mentoring programs among employees of same and different races. •Hold managers accountable for meeting diversity goals. •Develop career plans for employees as part of performance reviews. •Promote minorities to decision-making positions, not just to staff jobs. •Diversify the company’s board of directors.
200
• Government initiated • Legally driven • Quantitative • Problem focused • Assumes assimilation • Internally focused • Reactive
What is EEO/AA?
200
As a group, are highly educated and comprise 6 percent of the population.
What is gay/lesbian/bisexual/transsexual employees?
200
Downsizing has shocked and frustrated this generation and created a sense of betrayal as many of their parents were fired or rushed into early retirement
What is the baby boomers generation?
300
Many have retired, but others hold positions of power
What is the silent generation?
300
Five reasons why diversity has become dominant in managing human resources
What is •The shift from manufacturing to a service economy •The globalization of markets •New business strategies that require more teamwork •Mergers and alliances that require different corporate cultures to work together •The changing labor market
300
Creates a culture shock result with management, which causes more than 50% of management to resign or be fired within 18 months of a foreign takeover
What is a merger?
300
• Inquire • Show empathy • Educate • State your needs or expectations • Do not polarize people or groups
What ways should you handle questions and concerns about diversity?
300
Includes the offspring of baby boomers as well as an influx of young immigrants
What is generation Y?
400
Short attention spans, a constant need for stimulation or entertainment, and a blurring of the lines between work and leisure time while on the job
What is generation Y?
400
To manage diversity effectively, three things companies must do well:
What is •Focus on bringing in the best talent, not on meeting numerical goals •Establish mentoring programs among employees of same and different races •Hold managers accountable for meeting diversity goals •Develop career plans for employees as part of performance reviews •Promote women and minorities to decision-making positions •Diversify the company’s board of directors
400
Subconscious expectations about what people can and cannot do at particular times of their lives
What is older workers?
400
Learning to value and respect styles and ways of behaving that differ from yours.
What is valuing diversity?
400
Hurt more by parental divorce, and having witnessed corporate downsizing firsthand, they tend to be independent, cynical, and do not expect the security of long-term employment.
What is generation X?
500
At present, the U.S. workforce is populated by four different generations of workers, with different, often conflicting values and attitudes
What is the silent generation, baby boomer generation, generation X and generation Y?
500
a) It can help you expand into global markets b) It can help build brand equity, increase customer purchasing, and grow the business c) It can support the organization’s HR/resource strategies d) It can enhance operational efficiency
What are some key business reasons for emphasizing the effective management of a diverse workforce?
500
Stems from three primary causes: Work ethics, organizational hierarchy, and change management.
What is intergenerational conflict?
500
• Age/experience profile • Job-performance requirements • Performance management • Workforce-interest surveys • Training and counseling • The structure of jobs
What are the six priorities to consider in order to maximize the use of these older workers?
500
(1) Control over their own schedules, (2) Opportunity to improve their marketable skills, (3) Exposure to decision makers, (4) The chance to put their names on tangible results, and (5) Clear areas of responsibility.
What five characteristics of work environments that Gen Xers find most rewarding?
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