What is always required when verifying an account?
First and Last name
What must always be read before confirming an order?
FTC Scripting
What year and month did MarketWatch release?
October 1997
What is the name of Rick Astley’s iconic 1987 song?
Never Gonna Give You Up'
What popular comic book character's nickname is "Man of Steel"?
Superman
What tab would show you what a subscriber can access with their subscription?
Entitlements
On a new order what must you always provide the customer after submitting the order?
Temporary Password
Confirmation Number if Customer wants
How long can you put some one on hold for?
1 minute
What popular 80s hairstyle is shorter in the front and sides, but longer in the back?
Mullet
What is the alcoholic ingredient in a Bloody Mary?
Vodka
What page on Verint would should show you the initial start date of delivery?
Subscription Overview
Yes or No
If a subscriber wants a WSJ+ Premier package but is already subscribed for a WSJ Ultimate package are they able to do this and keep the Print?No because you can't double up on packages
What was the name of the first publication in 1883 before it was named The Wall Street Journal?
Customer's Afternoon Letter
Who was the first woman to be inducted into the Rock & Roll Hall of Fame?
Aretha Franklin
What common medical apparatus was designed using aerosol hairspray as an inspiration?
Inhaler
Where do you send a email receipt for the most recent payment on a subscribers account?
Financial History
How long does a customer have to be unsubscribed before being eligible for a lead offer?
Remember we tell the customers 180 but they are eligible after 30 days.
In 1921 Barron's was released, by 1926 it had this many customers in circulation at 10 cents a pop?
What was the name of the shuttle involved in the first fatal accident of a spacecraft in flight in 1986?
Challenger
What fictional town is the Netflix series "Stranger Things" based in?
Hawkins, Indiana
Where is the Known Issues tab located?
Under the common activities
A recipient of a gift WSJ Ultimate package calls in and wants to renew the subscription they have. What offer category would you find their renewal offer?
Single-Term Retention Category
Who is the CEO of Dow Jones?
Almar Latour
What was the highest grossing film of the 80s?
E.T.
Jesse Eisenberg, Kristen Stewart, Bill Hader, Ryan Reynolds, Kristin Wig
At an amusement park
What movie is this?
P.S. This is my favorite movie
Adventureland