General
The name of the Online Casino that DraftKings partnered with
What is Golden Nugget Online Casino?
These two escalation methods is how we get in contact with game providers
Email and Portal
This promotion is our most popular, yet most confusing to understand
What is Rollover Deposit Bonus Promotion
This is the order of Dynasty Tiers at DK
What is Bronze, Silver, Gold, Diamond, Onyx
These are the two primary documents we will need to worry about when it comes to taxes
What is W2G and Win-Loss statement
True or False: A flag is handled exactly the same on GNOG and DK accounts
True
Name one item we may need to include in a game provider escalation
Game name, Time/date, Wager amount, device type, Account balance, Transaction/round ID
This is what we call our Internal Identification Number that allows us to track and locate promotions
What is Bonus offer ID/BOID
Most eligible slot games will give you 1 tier credit for this amount wagered
What is $10
What is the slack channel we will utilize to request Tax assistance
What is #tax-cx
True or False: Coin pots directly dictate a player's winnings
False
This Userhub feature shows us a player's detailed casino transactions
What is financial transactions
This Query duo is most helpful when looking for promotional playthrough
3902/4344 and 3930
This is when a player earns a lump sum of crowns every time they reach a certain amount of Tier Credits
What is Milestones
What is the minimum net win on a slot game in order to be considered a "Big Win"/taxable event
What is $1,200
This tool is used to check a player's location, device information, connection, etc.
What is Geo-comply
This is the most common pain point for loss back promotions
This UserHub tab is where we can find if a Milestone/all promotional offers have been awarded
What is All rewards/Bonus Offers
This is the Query we use to find a player's W2G transactions over a specific year
What is Query 2902: Users W2G Transactions
Slot payouts need to have pay lines that start on this reel
What is Leftmost
The standard number of seconds a player should be re-geolocated in
What is 1200 seconds
This is the contribution rate for a Blackjack hand during a Rollover Deposit Bonus
What is 20%
This is the filter you use in Financial transactions to see a player crowns transactions
What is XPP
This is the Query we use to get a player's win-loss information over a specific timeframe
What is Query 1341: Customer Win/Loss report By Date Range