Fitness DMR
Which KA should be used when going over the fitness DMR ?
KA 4186 (2024 Fitness Benefit Reimbursement "DMR" )
How long does it take for the member to get their reimbursement ?
can take up to 45 days to send a check to the address we have on file
True or False
Does each item need their own reimbursement form when submitting a claim ?
True
What is the fax number a member can send their reimbursement form with itemized receipt ?
1-866-474-4040
Will items mailed to another address that's not o file be able to get reimbursed to the member ?
No , address must match the one on file with their Aetna plan
True or False
Can a member get reimbursed more than once for the same item ?
False
Only one of each item can be purchased per plan year
True or False
Is the DMR Fitness benefit able to roll over into the next quarter ?
False , Its a use or lose benefit
True or False
Does the benefit reimburse for online fitness class memberships ?
True
True or False
Are items bought from a reseller covered for reimbursement ?
False
Purchase made with resellers (e.g., Facebook Marketplace, eBay, Poshmark, garage, yard and estate sales are not allowed for reimbursement. For a retailer to be allowed, they must be able to provide an itemized receipt that includes date of purchase, name of retailer, location of retailer, description of item and amount paid
Are orthopedic shoes covered to be reimbursed ?
No , Covered under DME