Breakfast (1)
Lunch (1)
Lunch (2)
Lunch (3)
Other Items
100

When ordering a breakfast meal, what side automatically comes with it?

Hashbrowns

100

Describe a CFA Deluxe.

Freshly toasted bun

2 award-winning pickles 

Fresh lettuce and tomato 

CFA filet 

Topped with American cheese.

100

When ordering a #1 Meal, what is included?

1 CFA Sandwich

1 MD Fry

1 MD Drink

100

Describe a Spicy CFA Deluxe.

Freshly toasted bun

2 award-winning pickles 

Fresh lettuce and tomato 

Spicy CFA filet 

Topped with PJ cheese.

100

What ingredients are on a Spicy Southwest Salad?

Chopped Romaine Lettuce

Fresh Spring Mix

Roasted Corn and Beans

Shredded Cheese

Grape Tomatoes

Cold Spicy Grilled Chicken (3oz)

200

Describe a Chicken, Egg, and Cheese Biscuit (BEC)

A Fresh Biscuit

Fresh Filet

Folded Yellow Egg

A slice of American Cheese

200

If a guest asks for 6ct nuggets, how should we respond?

Kindly apologize and explain that CLT is a test market and that we only have 5ct nuggets. 
200

What is the proper way to bag soup or other super hot items?

Double Bag

200

Explain the ingredients of a Grilled Chicken Club.

Multi-Grain Wheat Bun

Fresh Lettuce and Tomatoes

Hot Grilled Filet

CJ Cheese

Bacon

200

How would you deal with a guest who orders non-spicy strips?

Explain that CLT is a test market and a test menu item is spicy strips. 

300

Can someone order scrambled egg whites?

Yes

300

Explain the process of making a cookie parfait. 

First, grab a parfait from the fridge in DT, remove the lid, place one scoop of oreo cookie crumble into the parfait, and then cover with a lid and serve. 

300

True or False:  Pickles come on every grilled sandwich. 

FALSE

300

Explain how to bag a #1 Meal

Grab MD bag

Place Sandwich sideways and fries next to sandwich

Add napkins, sauces and straw

With Drink give to guest/runner

300

What menu items are gluten-free?

Grilled Nuggets/Filet

Fruit Cups

Parfaits with no cookies

Gluten-Free Bun

400

What comes in a breakfast burrito/bowl?

8 Hashbrowns

Scoop of Scrambled Eggs

Shredded Cheese

Protein of Choice

400

What ingredients come in a Market Salad?

Chopped Romaine Lettuce

Fresh Spring Mix

Apples

Blueberries

Strawberries

Blue Cheese Crumble

Cold Grilled Chicken (3oz)

400

Explain the process of making a Cookies and Cream Milkshake. 

Use MD Cup

Fill to the designated line with shake base 

Fill with Ice Dream

Add toppings

Mix with blender

Cover with lid and serve

400

When taking orders and the guest orders a special fruit cup what should your priorities be?

Finish serving Guest

Make sure to communicate with the bagger about the special fruit

return to serving other guests

400
Do we salt our hashbrowns?

No, they are pre-salted

500

While serving breakfast, if a guest asks for lunch items, what items may they NOT order?

Mac&Cheese

Soup


500

What should you do if an ice cream cone is poorly made?

Don't serve it and make another one. 

500

Explain the ingredients of a Cobb salad.

Chopped Romaine Lettuce

Fresh Spring Mix

Roasted Corn

Shredded Cheese

Grape Tomatoes

Bacon Crumble

Sliced Egg

Freshly Chopped Nuggets (8)

500

When a guest orders Mac&Cheese, what are they allowed to add as toppings? 

Nothing

500

What do you do when a guest wants a SM/LG Mac&Cheese or SM/LG Fruit Cups

CLT is a test market and so they are testing just single size Mac&Cheese and Fruit Cups

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