When ordering a breakfast meal, what side automatically comes with it?
Hashbrowns
Describe a CFA Deluxe.
Freshly toasted bun
2 award-winning pickles
Fresh lettuce and tomato
CFA filet
Topped with American cheese.
When ordering a #1 Meal, what is included?
1 MD Fry
1 MD Drink
Describe a Spicy CFA Deluxe.
Freshly toasted bun
2 award-winning pickles
Fresh lettuce and tomato
Spicy CFA filet
Topped with PJ cheese.
What ingredients are on a Spicy Southwest Salad?
Chopped Romaine Lettuce
Fresh Spring Mix
Roasted Corn and Beans
Shredded Cheese
Grape Tomatoes
Cold Spicy Grilled Chicken (3oz)
Describe a Chicken, Egg, and Cheese Biscuit (BEC)
A Fresh Biscuit
Fresh Filet
Folded Yellow Egg
A slice of American Cheese
If a guest asks for 6ct nuggets, how should we respond?
What is the proper way to bag soup or other super hot items?
Double Bag
Explain the ingredients of a Grilled Chicken Club.
Multi-Grain Wheat Bun
Fresh Lettuce and Tomatoes
Hot Grilled Filet
CJ Cheese
Bacon
How would you deal with a guest who orders non-spicy strips?
Explain that CLT is a test market and a test menu item is spicy strips.
Can someone order scrambled egg whites?
Yes
Explain the process of making a cookie parfait.
First, grab a parfait from the fridge in DT, remove the lid, place one scoop of oreo cookie crumble into the parfait, and then cover with a lid and serve.
True or False: Pickles come on every grilled sandwich.
FALSE
Explain how to bag a #1 Meal
Grab MD bag
Place Sandwich sideways and fries next to sandwich
Add napkins, sauces and straw
With Drink give to guest/runner
What menu items are gluten-free?
Grilled Nuggets/Filet
Fruit Cups
Parfaits with no cookies
Gluten-Free Bun
What comes in a breakfast burrito/bowl?
8 Hashbrowns
Scoop of Scrambled Eggs
Shredded Cheese
Protein of Choice
What ingredients come in a Market Salad?
Chopped Romaine Lettuce
Fresh Spring Mix
Apples
Blueberries
Strawberries
Blue Cheese Crumble
Cold Grilled Chicken (3oz)
Explain the process of making a Cookies and Cream Milkshake.
Use MD Cup
Fill to the designated line with shake base
Fill with Ice Dream
Add toppings
Mix with blender
Cover with lid and serve
When taking orders and the guest orders a special fruit cup what should your priorities be?
Finish serving Guest
Make sure to communicate with the bagger about the special fruit
return to serving other guests
No, they are pre-salted
While serving breakfast, if a guest asks for lunch items, what items may they NOT order?
Mac&Cheese
Soup
What should you do if an ice cream cone is poorly made?
Don't serve it and make another one.
Explain the ingredients of a Cobb salad.
Chopped Romaine Lettuce
Fresh Spring Mix
Roasted Corn
Shredded Cheese
Grape Tomatoes
Bacon Crumble
Sliced Egg
Freshly Chopped Nuggets (8)
When a guest orders Mac&Cheese, what are they allowed to add as toppings?
Nothing
What do you do when a guest wants a SM/LG Mac&Cheese or SM/LG Fruit Cups
CLT is a test market and so they are testing just single size Mac&Cheese and Fruit Cups