BOH
Almost on every order, this item includes butter, two pickles, and white bag that is folded over neatly twice.
What is a Chich-fil-a Sandwhich?
Team members are allowed to park in this area only.
What is the Lowes parking lot?
Behaviors we use to approach every Guest interaction.
(might be in the title)
What is Core 4?
Often required on construction sites and near traffic, this fluorescent yellow garment helps prevent workplace accidents by making workers easier to spot.
What is a safety vest?
To keep the inventory correct, every employee must do this at the register for their own food—even if they cooked it themselves.
What is Ringing it in?
This action is used entering/leaving a shift or going on break.
What is clocking in/clocking out?
Using an inviting voice, making Customers feel welcomed and appreciated.
What is speaking in a friendly tone?
Cashiers are trained not to press this emergency alert device unless necessary, because it immediately notifies law enforcement of a possible robbery.
What is a silent alarm or panic button?
This CFA product can only be held in their warming station for 5 mins, afterwards they become soggy and cold.
What are waffle fries?
If you’re a team member going on lunch, this is the $9.29 you'll see come off the order.
What is a employee meal or food discount?
This friendly facial expression helps customers feel welcomed and comfortable when they enter a store or approach the counter.
What is a smile?
Hair, jewerly, or pieces of fingernails accidentally getting into food are examples of this type of contamination.
What is physical contamination?
A range of temperatures between safe holding temperatures of 40°F or lower for cold products and 140°F or higher for hot products.
What is the Temperature Danger Zone?
The only website team members can purchase work shoes from?
What is Shoes-for-crews?
In customer service, doing this while greeting or speaking with guests helps build trust and shows you are paying attention.
What is creating eye contact?
Before handling food again, employees must perform this hygiene step if they touch their face, hair, phone, or garbage.
What is washing your hands?
A timer system that is a quality tool in which it measures hold time performance for breaded chicken products (filets, breakfast filets, spicy filets, Nuggets and Chick-n-Strips).
What is Automated Holding Assistant (AHA)?
Employers often discourage this behavior because it can disrupt schedules and affect teamwork.
What is tardiness?
The common catchphrase of the Chick-fil-a restaruant workers.
What is saying My Pleasure?
This common foodborne illness is often linked to undercooked poultry, raw eggs, and contaminated food, causing symptoms like diarrhea, fever, and stomach cramps.
What is salmonella?