Audit Guidelines
Burial/Survivor Benefits
OA Roles
Appeals
Random
EDU/CFW
Comp claims
100
When should you split an award?
Never
100
What are the requirements for a veteran to be buried at a national cemetery?
all members of the armed forces must meet a minimum active-duty service requirement and were discharged under conditions other than dishonorable.
100
What are the required documents needed for a VSD001 for disabled veteran plates
Veterans Drivers License, Award letter/Rating screen showing 100%(with mobility impairment), DMV Reg 256V
100
The VA Decision Review Process consists of these 3 review options
Supplemental Claim (20-0995), Higher-Level Review (20-0996), Board Appeal (10182)
100
Which is the best way to address a customer when returning their call?
A)
B)
A).
Here are veteran reactions to A):
and B):
100
For which College-fee Waiver plan does the veteran need to have war time service?
A
100
What is time frame for submitting a BDD claim?
90 to 180 days prior to the discharge date
200
What 3 forms can be used to make a 21-4138 auditable?
21-2680
21p-8416
5655
200
For box 22A on Form 21P-530EZ (burial reimbursement), the answer to the question, "Are you responsible for the veteran's burial expenses" should always be what?
Yes
200
What information is missing from this case note?
Note was missing which forms to drop off.
200
On a Higher-level review decision, which decision review option is not available?
Higher-level Review
200
Where should 5655s for VA benefit debts be sent?
Debt Management Center
200
VRE awards should always be taken as monthly, retro, or lump sum?
Lump Sum (multiply monthly award by 12)
200
True or false:
"Aggravation" is an acceptable form of secondary service connection.
True.
If possible, the degree of severity of the condition prior to aggravation should be determined and subtracted from the final rating.
38 CFR 3.310 (b)
300
Per the current Audit Guidelines, an award becomes stale after how many months?
18 months
300
What is "Enhanced DIC" ?
When a Veteran is rated 100%, and married, for 8 years prior to death, a higher rate of DIC is available.
300
True or False: A claim OR a 10-10 series form can be taken as Medi-Cal under one MC05, but not both.
False
300
True or False: If I have one award letter, I can take one 20-0995, one 20-0996, and one 10182 as auditable based on that letter.
True
300
Which of these types of incomes is countable for Pension purposes?
A. Reverse Mortgage
B. IHSS to care for the Veteran
C. Tax Refund
D. Yaamava' Casino Winnings
D. Yaamava' Casino Winnings
300
A veteran is awarded 100% Permanent and Total on 10/10/2023. What is the age limit for their child to begin using Chapter 35 benefits?
No age limit, because eligibility arose after 8/1/2023
300
True or False:
The auto allowance is a once-in-a-lifetime grant.
False.
Effective January 5, 2023, claimants may receive an additional vehicle or conveyance if more than 30 years have elapsed since the eligible person most recently received an automobile or other conveyance.
400
Veteran comes into the office to file for VA healthcare on 7/07/2024, he subsequently returns on 04/16/2025 to submit a new application for healthcare, is the new application auditable?
No, only one 10-10EZ may be claimed as a WLU per veteran within same fiscal year
400
What is the current non-service-connected burial allowance and plot allowance for a veteran who died on or after 10/01/2024?
$978 Burial allowance, $978 for Plot allowance
400
Veteran is rated 100% SC for PTSD, 10% Tinnitus, and 0% Rhinitis. Is he eligible for Disabled Veteran Registration Exemption and disabled veteran plates?
Yes or No
YES.
Rhinitis is a respiratory condition that is considered mobility impairing.
400
For a contested claim, how long from the notice of decision does a claimant have to file an appeal?
A) 30 days
B) 60 days
C) 120 days
D) 1 year
B) 60 days
400
DAILY DOUBLE
True or False:
Separation Pay is not eligible for any type of waiver or payment plan
False: Separation pay is eligible for payment plans if financial hardship is shown. 5655 and 21-4138 (claiming extreme hardship) should be sent to CIC not DMC
400
Who is eligible for the Cal-Vet College Fee Waiver Plan C
Any dependent of any member of the California National Guard, who in the line of duty while on active service to the state, was killed, died of a disability resulting from an event that occurred while in active service to the state, or is permanently disabled as a result of an event that occurred while in the service to the state is eligible.
400
True or False:
A Federal Tort claim can result in monthly VA compensation benefits due to an injury or disability caused by negligence under VA care.
False
A Federal tort claim can result in a lump sum pay out.
(1151 claims can result in monthly compensation benefits)
500
Audit Guidelines:
An award for Specially Adapted Housing:
A) Cannot be taken unless we see a dollar amount paid out.
B) Can be taken as a lump sum based on the rating decision.
B) Can be taken as a lump sum.
Attach the rating decision granting SAH/SHA and take a lump sum award of the max amount the vet will be paid out (the statutory maximum amount for SAH, or if only SHA is granted, the statutory maximum for SHA).
500
A widow applied for DIC in 1990 due to the veteran’s death from hypertension due to Agent Orange and was denied in 1992. She filed a supplemental claim in 2024 and was granted under the PACT Act. What should her effective date for DIC be?
A) 2024
B) 2022
C) 1990
D) 1992
C) 1990
500
DAILY DOUBLE
What is a DD214-1?
A) A form issued to Reservists at the completion of their military career.
B) A redacted DD214 that does not show character of service.
A) The DD214-1 is a new military form, the Certificate of Uniformed Service, Reserve Component Addendum, that creates a single, comprehensive record for reserve members, combining both active and inactive service.
(A DD214 Member 1 is a redacted DD214 that does not show character of service.)
500
If a 10182 is filed, BVA remands the appeal to the Regional Office, and the Regional Office denies the appeal on remand, which decision review options are available to the claimant?
Supplemental Claim (20-0995), Higher-Level Review (20-0996), Board Appeal (10182)
500
Veteran filed VA form 21-8940 "IU" on 12/05/2023 along with VA form 21-526ezx. On 01/03/2024 Veteran filed a new claim for his left toe fungus. Veteran also wanted to file for Auto Allowance 21-4502 due to left toe fungus. Should the 21-526ez dated 01/03/2024 be Auditable?
Yes
500
Veteran was Honorably discharged from active duty on 07/14/2003, he was granted VA service-connected disability of 30% Bilateral Pes Planus on 07/15/2009. He filed an application for VRE on 06/15/2025. Is the veteran eligible for VRE??
No.
If you were discharged from active duty before January 1, 2013, your basic period of eligibility ends 12 years from one of these dates, whichever comes later:
- The date you received notice of your date of separation from active duty, or
- The date you received your first VA service-connected disability rating
(Submit an application anyway!)
500
Veteran filed a claim for an increase of Sleep Apnea rated 50% on 05/04/2024. An MC05 is on file from 06/07/2023, can the 526 be claimed as a "M" activity?
Yes