This is a training method in which trainees observe a model performing a task and then attempt to imitate the observed behaviour.
Behaviour modelling
What is one advantage of on the job training?
lower cost
greater likelihood of training transfer
What is the term for the use of computer network technology like the internet to deliver information or instructions to individuals?
e-learning
Name 2 of the ethical guidelines for T&D professionals discussed in the textbook.
voluntary consent, discrimination, cost effectiveness, accurate portrayal, competency in training, values
Why is training evaluation important? (one reason)
tells you if learning outcomes were achieved
helps to improve future training
What are 2 of the methods of off the job training.
lecture, discussion, case study/incident, behaviour modelling, role play, simulation, game, action learning
Give one weakness of off the job and one weakness of on the job training.
off the job- costly, environment different from workplace
on the job - disruption of service, slow down in production, potential damage to equipment
asynchronous
What is the importance of seating arrangements?
Different arrangements are suitable for different levels of trainee involvement.
List the 4 levels of training evaluation in Kirkpatrick's model.
1. reactions
2. learning
3. behaviours
4. impact/results
This is a training method in which trainees discuss, analyze and solve problems that are usually based on a real problem.
case study or case incident
1. preparation
2. instruction
3. performance
4. follow-up
This type of training is live and in real time. Trainees need to be at their computers at a specific time.
synchronous
This is a formalized, structured and systematic approach to on the job training that consists of 4 steps
Job instruction training
What are two ways we can make virtual training more effective?
design series of short modules, move from monologue to dialogue, include multimedia, keep class size to 20-25 people, interactive delivery