ACCESS Ctrl
What are the two ways we can search for a community partner?
Search by county or zip code
What are the 5 ways a client can apply for benefits
What is:
Apply online at www.myflorida.com/accessflorida
By fax
Submit a paper application by faxing it to 1-866-886-4342
Submit a paper application by mailing it to the ACCESS Central Mail Center at
P.O. Box 1770, Ocala, FL 34478-1770
A customer may also apply by phone via call center agent if they meet the Telephonic Application (TA) criteria.
Who must the customer contact if they want to change their Medicaid provider/plan
Florida Medicaid Managed Care
What is the amount of processing time the agency has to complete a change request once it is received?
What is 10 days?
Which Florida codes will display benefit deposit dates?
What is IQFS or IQCH?
What is the DCF form number for LOI?
What is 2306?
When creating a MAA account what is the format required for the password?
What is the Password needs to be between 6 and 20 characters, with at least one letter and one number?
What does it mean if the PMP assignment does not display a providers information/ is blank?
What is the customer has not selected a Medicaid provider/plan?
What are the three categories of the MSP?
What are QMB,SLMB,QI1?
Where can a customer's print out a copy of their NOCA?
In their My Access Account
What are the 2 types of Access Level for a Community partner
What is assisted self service and self service
What must a customer give you before completing a telephonic application?
What is do you give me permission to electronically sign the application on your behalf?
If a customer puts in a request for a Medicaid Gold card when will this appear on FLMMIS?
What is until the next day?
What does the Scan/Fax date reference in DVS?
What is it refers to the date the customer submitted the document?
What is the telephone number to the call center for Landline callers?
What is 866-762-2277?
This process helps to ensure the person completing the application is the actual person by using a series of questions that only the applicant should know.
What is authentication?
How long does a save application remain on the SSP?
What is the information is never removed/deleted from the web applications?
Florida Medicaid Managed Information System (FLMMIS) will assist you in handling which three inquiries for the customer?
How long does it take for a customer to be re-issued a Medicaid card?
What is it 7-10 business day?
What are the work requirements for ABAWD?
What is they are volunteering or working 20-29 hours per week
What is the paper application form number that available in several languages (other than English, Spanish or Creole).
What is 2337?
What is the last script that you read to the customer before reading the electronic signature declaration when completing the TA application.
What is the signature declaration?
You need to log into FLMMIS every how many days to maintain your credentials?
What is 30 days.
What is the time limit to complete a search on NOCA?
What is 3 years?
Name 2 documents and 2 card that take 7-10 business days to be received by the customer?
Duplicate notice and dcf forms. Medicaid Gold card and EBT Card