New Product
This is one of the differences of the 14 compared to the 13
Nothing!
(Just kidding)
Emergency SOS via satellite, Crash detection, Photonic Engine, color purple,
When entering the building there should always be this many people present (including a key holder)
2
This is Gemmas favorite professional sport, usually runs from early October through early April
Hockey
if we are completely out of Drop-in appointments it will say this as the Wait Time
Overflow
When on point you should always run to the back and check on a customers repair when it is not showing as ready in the system
FALSE
This is the new feature on the Pro models to help hide the receiver and camera, to make them more interactive.
Dynamic Island
These 3 products we still are requiring a Product Res with
Watch Ultra, 14 pro and 14 pro Max
This was the grade the Josh Young taught prior to Apple
Middle School
What are the two descriptive items that we can add multiple colors to
Top and Bottom
When someone comes in for a GB appointment and you scan the QR code it will automatically check that person in
TRUE
With the Watch Ultra you can get up to this many hours of battery life
60 hours
What are to two things that count as a business engagement
Attach a sale to a business
Business Intro
One of the biggest fans of the this sport is our own Chris Rohan, he may "Yellow Card" you if disagree
Soccer
When a customer has already been in for an appointment and we have already set up the repair, you can find them in this section
Repairs / Drop-off
if its a quick restore, you can do it at On Point
FALSE
the new AirPods Pro come with this many different sizes of silicone tips to help create an acoustic seal
4
XS, S, M, L
When processing a trade in this should be complete prior to ringing them out
Backup
Dave Smith recently won this award for his YouTube channel
100k Subs Plaque
We can book this far out with Genius Bar, Shopping, Creative
6 days
2 days
2 weeks
When you run a product you should always stay in the location of the run
TRUE
You can now utilize this service on you iPhone (previously you had to own an Apple Watch)
Fitness+
As a technician, when starting a repair it should be flipped to this in the system
"Repair in Progress"
If a customer comes in speaking this language they would be surprised that Ryan Van Deusen will be able to communicate
Twi
When you select Genius Bar Support, how many categories are there to choose from
10
Mac, iPhone, iPad, iPod, Watch, AirPods, Beats, HomePod, AppleTV, Airport
If a customer purchases something and then later wants it attached to their business, we are able to attach it afterwards
FALSE
purchase can only be attached to their business at the time of purchase