Apple History
What is April 1976
A customer's way of giving us feedback
What is Surveys or MPS comments
Goes all around the world, but remains in one corner
What is a Stamp
Crucial tool to communicate amongst almost all zones
What is Talk App
First Apple Product made
What is the Apple 1 computer
The beginning of a customer's journey
What is On Point
If you have me, you will want to share me. If you share me, you will no longer have me
What is a secret
Recommended amount of descriptors (On Point)
What is 3 descriptors
Things MacOs software are named after
What is Wild Animals (Mavericks, High Sierra, Monterey)
Main things to mention when offering all of Apple
What is Applecare, Today at Apple, Setup,
Two coins add up to 30 cents. One isn't a nickel.
What is a quarter and a nickel (Only one isn't a nickel)
Avenues entail...
What is "Figure 8's", assisting APU, and being able to flex to sales
Amount of countries with an Apple Store
What is 25 countries
Maintaining a thorough, on time and personal experience
What is Time Management
I have keys but no locks. I have space but no room. You can enter, but you cannot go outside.
What is a keyboard
One of the most important things when bringing a customer to Setup
What is a warm handoff with an introduction
Smallest display size to appear on an iPhone
What is 3.5'
A tool to check basics when getting started in a transaction
What is the Apple ABC's (Apple ID and Password, Backup, iCloud settings)
An English word that has three consecutive double letters
What is Bookkeeper
Something to avoid bringing to APU/Express with an exception of AirPods
What is serialized products!