Unit 1: Business Organization and Environment
Unit 2: Human Resource Management
Unit 3: Finance and Accounts
Unit 4: Marketing
Unit 5: Operations Management
100

This is the sector of the economy that includes farming, fishing, and mining.

What is the primary sector?

100

According to Maslow’s hierarchy, this need level is at the very top.

What is self-actualisation?

100

These costs do not change with the level of output.

What are fixed costs?

100

This type of marketing orientation focuses on internal capabilities rather than consumer needs.

What is product orientation?

100

This production method produces one unique item at a time.

What is job (customised) production?

200

This type of business is owned and operated by a single individual.

What is a sole trader (sole proprietor)?

200

This leadership style makes decisions without consulting team members.

What is autocratic leadership?

200

This is the formula used to calculate working capital (also known as net current assets). 

What is current assets minus current liabilities?

200

This pricing strategy sets a price lower than rivals to enter a competitive market.

What is penetration pricing?

200

Total fixed costs / contribution per unit

What is the formula for calculating the break-even quantity?

300

This business document outlines an organization’s purpose and core values.

What is a mission statement?

300

This motivational strategy involves giving employees greater responsibility in their roles.

What is job enrichment?

300

This ratio shows a company’s ability to pay its short-term debts by using its current assets. 

What is current ratio?

300

This strategic tool helps identify whether to grow a product line or enter a new market.

What is Ansoff's matrix?

300

A calculation of output per worker, per time period. An important measure of operational efficiency.

What is labour productivity?

400

This type of growth involves partnerships, joint ventures, or mergers with other firms

What is external (inorganic) growth?

400

The various factors that can prevent information being transferred effectively or accurately. These hurdles can also cause messages to be misinterpreted or misunderstood

What are barriers to communication?

400

This investment appraisal method calculates how long it takes to recover initial investment.

What is payback period?

400

(HL) This pricing strategy changes price based on different elasticities of demand. Often used by ride-sharing apps to maximise revenues during peak and off-peak times of the day. 

What is dynamic pricing?

400

This business model emphasizes resource regeneration and includes strategies like product life extension and resource recovery.

What is a circular business model?

500

When average costs rise as a business grows in scale, often occurs due to rising miscommunication, conflict and language/cultural barriers. 

What are diseconomies of scale?

500

(HL) This term describes disputes between employees and management that may lead to strikes.

What is industrial action?

500

Opening stock + purchases - closing stock

What is the formula for calculating cost of sales?

500

(HL) One of Porter's generic strategies which involves creating differentiation in a niche (narrow) market. Typically involves a business charging premium prices, for unique features or branding in a highly focused market, e.g. Lululemon, Long Tall Sally etc.

What is differentiation focus?

500

(HL) This concept critiques the monitoring of employee behavior using digital tools, which raises ethical concerns over employee privacy and work-life balance.

What is Digital Taylorism?

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