Website
What are the information needed in creating a Uprinting account?
first and last name, email address, phone number, and password
What is the shipping method that delivers from Tuesdays to Saturdays?
FedEx Home Delivery
What is the difference between a raster and a vector file?
Raster file is made out of dots whereas vector files are made out of lines.
What is the complete address of our main facility?
8000 Haskell Ave. Van Nuys, CA 91406
The type of printing where the unit cost, or per-piece cost, goes down as the quantity goes up, which makes this type of printing great for bulk orders.
Offset Printing
What does a customer need to choose if they want to receive and approve a free PDF proof?
Wait - I want to receive and approve a free PDF proof.
Which button would you click to check on the estimated shipping cost?
Estimate Shipping & Delivery
It is a 0.125" overprint of the design which should not contain any important elements of the design. This would eliminate the appearance of white borders along the edges of the final product.
Bleed
Where are our printing facilities?
Van Nuys, CA, Cleveland, OH, Saddle Brook, NJ, and Arlington, TX
What is/are the guaranteed writable substrates?
70 lb uncoated, 14 pt cardstock uncoated, 17 pt cardstock uncoated
What does a customer need to choose if they wish not to receive a proof?
PRINT ASAP
What is the type of card that we do not accept?
JCB Credit Card
We check these file characteristics to make sure that the design file is print-ready.
File Size, Image Resolution, Color Mode, Safe Zone, and Bleed
What is the department responsible for reviewing the file that customers send, making sure that the file meets our file requirements?
Prepress
This kind of printing is ideal for small quantities and a tight budget.
Digital Printing
What are the payment methods that we currently accept on the website?
Paypal and Credit Card
What is our proofing time?
6-12 Hours
This makes sure that there are no important design elements will be compromised during the cutting process.
Safe Zone
What is the cut-off time for payment and proof approval in Uprinting for an order to go to Production by the next business day?
5 PM PST
What is the resolution required for offset and LFP?
150 DPI
Where can the customer customize the specification of their order?
Custom Product Builder
These are the carrier companies that we use to ship our products.
Federal Express (FedEx), United States Postal Services (USPS), United Parcel Service (UPS), and Dalsey Hillblom and Lynn (DHL)
This file requirement refers to preparing the artwork/file in CMYK. This will allow the customer to adjust the color as needed as converting a color from RGB or Pantone can shift the color.
Color Mode
This is the cut off time for NextDayFlyers NEXT BUSINESS DAY TAT.
6 PM PST
This is the number of dots per inch that is ideal for offset and digital printing.
300 DPI