The Brawler
How could this have been prevented?
A. Use of Performance appraisals, employees evaluations, employee assistance, and no violence policies
B. The janitor should mop the floors at a time that isn't so busy
C. The hall should be closed when the janitor is mopping
A. Use of Performance appraisals, employees evaluations, employee assistance, and no violence policies
What role, if any, did the janitor play in this incident? What could he have done differently?
A. The Janitor is fully at fault, and completely instigated the fight
B. The janitor was a victim, however he could have handled it more politely
C. The janitor handled the situation correctly, and is not to blame
B. The janitor was a victim, however he could have handled it more politely
What should the hospital do to deal with a good doctor? Who should handle this?
A. Given an alcohol test, counseling, and a meeting with risk management
B. Apologize to the janitor and go about his day, because we can't afford to lose a good doctor
C. Fire the doctor on the spot
A. Given an alcohol test, counseling, and a meeting with risk management
How can this incident be turned into a "teachable moment" for the staff, physicians, and others?
A. Nothing needs to be done, the doctor and janitor acted like they should have
B. Using this situation to portray the notion that the behavior that was displayed was immature which is not acceptable in the workplace
B. Using this situation to portray the notion that the behavior that was displayed was immature which is not acceptable in the workplace
Where should Dr. O'Connor be referred-anger management, Alcoholics Anonymous, psychiatric evaluation? Provide a rationale for your response.
A. Dr. O’Connor should be fired on the spot
B. Dr. O’Connor should continue working as usual
C. Dr. O’Connor should be referred to anger management and possibly AA
C. Dr. O’Connor should be referred to anger management and possibly AA