Control-IQ
What is the maximum value that can be entered into the pump's Control-IQ settings for a customer's Total Daily Insulin?
What is 100u?
What is the correct name for the patch pump that is currently in Early Access?
What is the Tandem Mobi?
What is the start-up time for the G7 CGM system?
What is 30 minutes?
Who is the director of the Customer Technical Support Department?
Who is Steve Mazzella?
Which metrics have an impact on your annual appraisal?
What are Adherence, Average Handle Time, QA Rate, and Quality Monitoring Scores?
What is the minimum approved customer age for Control-IQ use currently?
What is 6 years old?
What was the update that was emailed to the department yesterday about the Tandem Source Limited Launch status?
What is that it has been expanded to include Personal Users?
Which CGM systems is the 7.7.0.1 SW compatible with?
What are the G6 and G7 CGM systems?
What are the three names (first and last) of the Customer Technical Support managers?
Who are Emily Quinn, Kayla Klopstein, and Molly Brown?
What is the name of the group that completes call reviews for CTS?
Who are the Quality Monitors?
If a customer is experiencing a Control-IQ Basal Adjustment issue, what Event ID will you search for in their log review?
What is Event 230?
Which upcoming Tandem product has been recognized by TIME Magazine and CES 2024 Innovation Awards as one of the most innovative products of the year?
What is the Tandem Mobi?
What company owns and produces the Freestyle Libre 2 CGM system?
What is Abbott?
What is the name of the HRBP (Human Resources Business Partner) for Customer Technical Support?
What QA Category was created earlier this week?
What is Active Case Products?
If a customer has sleep mode turned on with a current BG of 120 mg/dL and a predicted BG value of 165 mg/dL, what automatic insulin adjustment will Control-IQ be making?
What is increasing basal insulin deliveries?
What is the planned name of the fully tubeless pump that is currently being developed?
What is Sigi?
What is the physical indicator that a customer's G7 CGM shipment will be compatible with their Tandem pump?
What is the underline on the box?
Who is Tandem's President and CEO?
Who is John Sheridan?
What does "ACW" stand for, and what else is it often called?
What is After Call Work, also known as Wrap Up?
What is the range of blood glucose values that Control-IQ will maintain insulin deliveries as-is (i.e. not increase or decrease) when Activity Mode is turned on?
What is 140mg/dL-160 mg/dL?
What is the name of the company that Tandem recently acquired that produces long-wear infusion sets?
What is Capillary Biomedical?
Once all planned CGM integrations have launched, Tandem will have the first insulin pump that is compatible with how many CGM systems?
What is 3?
What is the name of the new Chief Commercial Officer (CCO) that replaced Brian Hansen earlier this week?
Who is Mark Novara?
What is the full name of the department that issues QA Requests?
What is Global Post Market Surveillance?