General Info
Drivers are ________, meaning they do not work for Lyft.
independent contractors
How do drivers log in to their account?
Phone number and a verification code sent by text
What is something we might ask a driver to provide when logging in to confirm their identity (after the verification code)?
Driver’s license number, Social security number, Picture of their driver’s license with a selfie
Name two economy ride types
Lyft, Wait & Save, Priority Pickup, Green
What are the two pay structures for ride payments?
Upfront Pay, Driver rate cards
Who are the two rental providers for Express Drive?
Flexdrive, Hertz
Name one of the states that provides drivers with limited benefits.
California, New York, Washington
What are two types of Safety Checks that we run on applicants?
Background Check, DMV check, and ID Verification (in select regions)
What do we call the sign that drivers have to put on their car to indicate they are a Lyft driver?
Lyft Emblem
Name two premium ride types
Extra comfort, Black, XL, Black SUV
With our earnings commitment, we guarantee that drivers will earn __% of the total rider payments each week.
70%
How old do you have to be to rent a car with Express Drive?
25
How many seat belts does your car have to have to give standard Lyft rides?
5
True or false: every driver applying has to submit the same documents.
False
Name the two devices that drivers may receive from Lyft that make pickup easier for passengers.
Amp, Glow
Name one location filter.
Arrive on time, Head to destination, Stay within area
What is Lyft Direct?
Instant payout to a debit card driver has to apply for
When applying for Express Drive, which section of the application do you skip over?
Vehicle Documents
How many doors does your car have to have to be approved?
4
Name two documents that all drivers have to have when applying to drive with a personal vehicle.
Driver's license, insurance
How does Lyft determine a driver's rating?
An average of their last 100 rides
What is the name of the preference that helps women and non-binary riders match up with women and non-binary drivers more frequently?
Women+ Connect
Name the three types of transfers for how drivers can get paid
Weekly Deposit, Express Pay, Lyft Direct
Depends on your driving record and other factors
How old do you have to be to drive for Lyft?
21-25, depending on where you live
Name two documents that some drivers have to have when applying to drive with a personal vehicle, depending on their region.
Registrations, inspections, insurance (required everywhere)
Name the four tiers within Lyft Rewards
Silver, Gold, Platinum, and Elite
Name one accessibility feature
Text instead of call
Flash for new rides
What are the days/times of the Lyft week?
Monday at 5:00 AM to the following Monday at 4:59 AM
Name two types of miscellaneous fees.
Traffic tickets, Tolls, Cleaning, Fuel, Damage