5 MODES OF CONFLICT MANAGEMENT: COMPETING, COLLABORATING, COMPROMISING, AVOIDING and ACCOMMODATING.
THE RETURN OF CONFLICT MANAGEMENT
100
Maximum Weight of the Chassis, Body, Engine, Fluids, Fuel, Accessories Driver, passengers and Cargo, excluding any Trailers.
What is the GVWR? (Gross Vehicle Weight Rating)
100
HOS
What are Hours of Service?
100
Mistakes, Cost Overruns, Lowered productivity and Stress
What are the potential effects of unhealthy conflict?
200
Maximum allowable combined mass of a towing road vehicle, passengers and cargo in the tow vehicle, plus the mass of the trailer and cargo in the trailer.
What is the GCWR? (Gross Combined Weight Rating)
200
WIM
What is Weight in Motion?
200
Asserting your position without considering opposing viewpoints. Effective when dealing with an emergency situation where no one else is taking a leadership position. Ineffective when using to show power or authority.
What is COMPETING mode?
200
Concern with satisfying both sides of an issue. Effective when merging several perspectives to solve a complex problem.
What is COLLABORATING Mode?
300
The actual weight of a vehicle which remains constant.
What is the GVW? (Gross Vehicle Weight)
300
Complete this sentence: "Gossip is the Devil's...
...radio.
300
OOS
What is Out of Service?
300
Not satisfying your concerns or the concerns of others. Effective use when tensions are high or when the problems at hand are symptoms of a greater issue.
Ineffective when issues are neglected and remain unsolved.
What is the AVOIDING mode?
300
Vehicle exhaust moisture freezing onto the surface of the road.
What is Black Ice?
400
The maximum distributed weight that may be supported by an axle of a road vehicle.
What is the GAWR? (Gross Axle Weight Rating)
400
Complete this sentence: “Alone we can do so little; together...
What is the maximum GCW (Gross Combined Weight) for a Tractor Trailer combination on each axle?
500
Complete this sentence: “Teamwork: I find it fascinating that a snowflake, by itself, can be so delicate; but when they team-up, ....
...Can close down an entire city
500
CMV
What is a Commercial Motor Vehicle?
500
Giving up your own concerns to satisfy the concerns of another person. Effective when used to preserve harmony in insecure situations. Ineffective when your ideas are not expressed.