Transformation
This is the goal of the AT&T Digital Transformation.
What is reinvent business, TV and advertising? or What are new products and new customer experiences?
This song by Florida Georgia Line says want our customers want in the title.
What is SIMPLE?
Today it is siloed....tomorrow it is...
What is integrated, simple, and intuitive?
This is what John Donovan said we need to dial up to be successful.
What is VELOCITY?
This Luke Bryan song says what our customers want in the title.
What is FAST?
Today it is limited personalization....Tomorrow it is...
What is hyper-personalized?
This will allow us to make recommendations based on what we know about our customers, what they have searched for online, and any other useful data.
What is hyper-personalization?
This line of office supplies recently joined office depot and says what our customer want in the name of the business.
What is RELIABLE?
Today it is reactive...Tomorrow it is...
What is proactive?
These are changing rapidly and we need to change with them.
What are customer expectations?
This word is using or based on what one feels to be true even without conscious reasoning; instinctive -- and also what our customers want.
What is INTUITIVE?
Today it is a channel centric experience...Tomorrow it is...
What is Omni-channel by design?
These are the principles/foundations of what our customers want from us
What are trust, accomplishment, comfort, responsibility, and unity?
This word in Spanish is preciso.
What is ACCURATE?
What is data driven execution?