OPUS CDE
What does CDE stand for?
Credit Decision Engine
Which city is also known as “The Friendly City”?
Gqeberha (Port Elizabeth)
Which song made Mandoza Famous
Nkalakatha
What big mountain is the focus point of sunny Cape Town??
Table Mountain
What is the credit limit we can request via Opus CDE?
No limit
Which is the largest province we have in South Africa?
Northern Cape
Which Southern African group have had hits with Doo Be Doo, I’d Like and Pot Belly?
Freshlyground
What is South Africa’s biggest desert called?
The Kalahari Desert
Name atleast 4 Line item credits.
Activation fees
Restocking fees
Next up
Non-Return fees
International charges
Device protection
Number change fee
Which ocean do we find along the west coast of South Africa? (it’s freezing cold!)
Atlantic Ocean
What’s the stage name of the South African singer born Bulelwa Mkutukana whose debut album reached double platinum within 19 days, an achievement second only to Brenda Fassie’s Mememza?
Zahara
In which provinces can you find the Kruger National Park?
Limpopo and Mpumalanga
If the credit decision engine declines the request, what is the process to be followed?
Override then submit an escalation on Opus then submit a clarify Macro to Tier 3 as solved.
What curious little animal can be found on its hind legs looking around?
Meerkat
Which South African musical genre originates from the Zulu term for “get up”, a reference to the way apartheid police ordered township residents to jump into police vans?
Kwela
Where was Nelson Mandela born?
Mvezo
List all that we clarify under Goodwill adjustments.
Auto Bill Pay and Paperless Billing
Billing Misquotes
Costco $50 Courtesy Credit
Missing FAN Discounts
Missing Fan Discounts due to Misquote
Missing Promo Credits
Rate plan difference
What do we call the big predator fish found in South African waters that is often?
Great White Shark
Which South African musician had a US Billboard No 1 hit in the 1960s with Grazing in the Grass?
Hugh Masekela
Who was the famous Zulu king who fought against British and Boer forces?
King Shaka Zulu