On the Intranet, under Quick Links, called Emergency Procedures
100
Where is your business continuity plan stored?
Shadow planner
100
Which type of crisis do we NOT have a plan for?
Flooding
Bomb Threat
Loss of life
Pandemic
Hurricane
Denial of access
100
Who is responsible for health and safety?
Everyone
100
The Western Cape receives this many bomb threats daily
7
200
If a colleague was experiencing a heart attack, I would contact?
Bonus - name a first aider
Contact: Security Control Room
Bonus?
200
400 desks and PC's and is in Somerset West
Where is our disaster recovery site and how many people can it accommodate?
200
The official spokesperson during a crisis situation is?
Crisis Manager
200
Your business continuity plan contains the following EXCEPT?
Actions to be taken during a crisis
Evacuation plan
Transport information
Emergency Finance
Map to the recovery site
200
This percentage of businesses will fail in the long-run, following a major disaster/crisis affecting their reputation and operations?
8%
300
The centre stairwell can be used as an evacuation route?
Yes
300
During a crisis situation, I must always keep in contact with?
My line manager
300
Which 5 key functions are included as part of the core crisis team?
Leadership (Crisis Manager)
People Operations
Business Operations
Technology
PR
300
The first point of call for a medical emergency is ER24 or netcare 911?
No, the V&A paramedic
300
This percentage of businesses will fail outright, following a major disaster/crisis affecting their reputation and operations?
40%
400
I evacuate when I hear the alarm siren or evacuation announcement
Bonus - why?
Evacuation announcement
Bonus - it may be a false alarm
400
Our line of business is required at the disaster recovery site today, tomorrow or next week?
RTO correct?
400
Put these into the correct hierarchial order in terms of recovery priority?
Damage assessment team
Business resumption - non critical
Technology resumption
Business Continuity Coordinator
Crisis Management Team
Business resumption - critical
Crisis Management Team
Damage assessment team
Business Continuity Coordinator
Technology resumption
Business resumption - critical
Business resumption - non critical
400
Why is business continuity not like insurance?
Insurance can build you another building but it doesn't recover your critical lines of business in an expected timeframe
400
The biggest contributor to operational disruption is?
Technology
Power Outages
Telecomms failover
Environment issues
Other
500
You receive a bomb threat call!
What are 3 things you should do?
Bonus: what 3 questions could you ask the person?
Principles:
1. Keep the caller on the call as long as possible
2. Ask many questions
3. Notify your manager and Security Control Room
Bonus?
500
The first thing to do immediately after an evacuation resulting from a crisis affecting the Allan Gray building:
- wait for further instructions
- go directly to the disaster recovery site
- go home
Wait for further instructions
500
Who is the Crisis Manager?
Correct?
500
If one of my colleagues has a really bad headache, I'd give them panado, aspirin, paramed or nurofen from the first aid kit?
None, we don't dispense medication!
500
ow far do you think a disaster recovery site should be from your production site?