NEWPORT
HHONORS
HILTON
MISCELLANEOUS 1
MISCELLANEOUS 2
100
Name the VP of Operations.
Who is Marty Matfess?
100
Name the different tiers (in order) from the top to bottom of HHonors.
What is a Diamond, Gold, Silver, and Blue member?
100
DoubleTree by Hilton Augusta is a category __ hotel.
What is the number 5?
100
Who is the ADA contact of this hotel?
Who is Les Reagan?
100
What do we have for lunch EVERYDAY?
What is frieeeeeeeddddd chickeeeennnnn?
200
When was Newport established?
When is 2007?
200
The amount of points you earn per $1 that is spent at a Hilton property..
What is the number 10?
200
True or False: We will pay for equipment needed by a disabled guest? For example: a braille menu for the restaurant
Can I get a trueeeeeee?
200
What begins June 1st and ends August 31st?
What is Catch Me at My Best?
200
CRM stands for...
What is the Customers Really Matter?
300
How many hotels do we own and manage?
What is the number 12?
300
I have had 40 nights with Hilton to which I have earned 75,000 base points. What tier am I?
What is a Gold member?
300
When was "DoubleTree" reintroduced as "DoubleTree by Hilton?"
When is 2011?
300
Hello GSA. My name is Perfect Patty. I am the Regional Sales Director for the McDonalds in the area. I need to speak with someone about the best rate I can get here. I stayed last week, as well, but I will be here from time to time. Who can you direct me to?
Who is Paul Jones?
300
CARE stands for...
What is Creating a Rewarding Experience?
400
Name the 9 hotels in the surrounding Augusta area that Newport owns and manages.
What is DoubleTree Augusta, Sheraton, HGI, Holiday Inn Express, Holiday Inn, Wingate, Hampton Inn and Suites on Dyess, Hampton Inn and Suites on Gordon Highway, and Hampton Inn and Suites Thompson.
400
What year was the DoubleTree chocolate chip cookie and HHonors introduced?
When is 1987?
400
Name the Brand Promise Values of Each Day
What is Real on Monday, Attentive on Tuesday, Cheerful on Wednesday, Flexible on Thursday, Thoughtful on Friday, Honest on Saturday, and Caring on Sunday?
400
True or False: PSA receives 10% off ALL meals in the hotel and Air Wisconsin receives 35% off ALL meals.
What is false?
400
SALT stands for...
What is Satisfaction and Loyalty Tracking?
500
True or False: Veteran's Day is a paid Holiday with Newport.
What is no?
500
About how many HHonors points does it cost to stay at our property?
What is 30,000 - 40,000 points?
500
Name the different brands of hotels in Hilton's Worldwide Portfolio.
What is the Waldorf Astoria, Conrad, Hilton/Hilton Hotels and Resorts, DoubleTree by Hilton, Embassy Suites, Hilton Garden Inn, Hampton, Homewood Suites, Home2 Suites, and Hilton Grand Vacations.
500
What does a perfect Diamond Member guest NURQA packet contain?
What is a room key, welcome letter, breakfast coupon, Jama's coffee coupon, ADA card template?
500
NO QUESTION FREEBIE!
Ayeeeee!!! You were bold enough to pick 500!
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