What is the name of the donkey's name in Shrek?
Donkey
How many Due Date Changes can a customer have in the life of their loan?
One
Who was the very first American Idol winner?
Kelly Clarkson
What do we need to ask for on the first contact of the month?
Demos
Where do you go to check your schedule for the day?
What was the name of Dorothy's dog in the Wizard of Oz?
Toto
How many payments need to be completed on the loan to qualify for a modification?
Six
What is Taylor Swift's fanbase called?
Swifties
How many payment options do we need to provide when taking a payment?
How many planets are in our solar system?
Eight
Who is known as "man of steel"?
How many extensions can a customer on Bi-Weekly and Semi-Monthly frequency have in a 12 month period?
Eight
Which boy band's signature song is "I Want it That Way"?
Backstreet Boys
True or False: we read most disclosures verbatim.
False - we read ALL disclosures verbatim
How many Core Principles does Bridgecrest have?
Five
What Disney movie is the song "Under the Sea" from?
Little Mermaid
How many extensions can a customer have on a monthly frequency in a 12 month period?
Four
Who is the lead singer of No Doubt?
Gwen Stefani
Providing a customer false information about their account is considered what?
UDAAP Violation
Donatello, Michelangelo, Raphael, Leonardo
Which fairy tale character slept for 100 years?
Sleeping Beauty
What is our focus for the month?
Cure the account - cash or mods
What is Beyonce's fanbase called?
Bey Hive
What does FDCPA stand for?
Fair Debt Collection Practices Act
Who are ALL of the Front End Leaders on the DriveTime side?
Roz, Sheila, Angelica, Dom, Nikki and William