Directv Beginning
When was Directv born?
june 17, 1994
Mention the 3 types of viewing segment
1. Public
2.Private
3.Business
We offer NFL Sunday ticket?
True or false?
True
Mention a common OSD
775
771
721
Mention 2 Private viewing accounts
1. Pol.
2.Fir
Directv is also in airlines?
true or false?
True
What is the main source of revenue from a public account?
Revenue is from the sale of food or drinks for consumption in the establishment.
What does PPV stands for?
Pay Per View.
What does OSD stands for?
On Screen Display
If the account is Non-Fulfillment you can set up the service on RIO?
No, only for Fulfillment accounts you can set up a Service Call on RIO.
For what it's used the Sport Bar Finder App?
To locate where a business is going to be transmitting a game using the Zip Code
Mention 3 Public viewing accounts
*Bar
*Sta
*Gov
The World Direct Programming supports how many languages?
8
If the troubleshooting doesn't work what is the next step to do?
Create a Service call or refer to the dealer.
Public and Private accounts can add Premiums channels?
No, only private viewing accounts can add premium channels.
Directv offers streaming services?
True or false?
False
An HTL it's from the business viewing?
True or false?
False
Mention 3 Premium channels
*HBO *Starz
*Cinemax
*Showtime
What does the Protection Plan cover?
Replacement and upgrade for receivers
What type of PPV can a public account add?
Sport events
What does FCO stands for and explain it
Fire code occupancy, and it's for the customers to add sport packages such as NFL, NBA, MLB.
Explain the main source of revenue from a business account
Business viewing accounts allow access to the general public and the primary source of revenue isn't from the sale of prepared food or drink for immediate consumption.
How many credits a customer gets for the MVP marketing program when they open their account with DTV?
225 credits
What are the main reasons to do troubleshooting in a Remote Control?
*Volume Lock
*TV not programmed with the TV
How much is the price for a new receiver in the customer account?
399.99 without a commitment and 99.99 with a commitment