Performance Measures
When is the LSSM and Siemer Survey administered?
At intake, quarterly, AND at exit.
Go to Case 00114966. What is the main client's name and age?
Bonus: What school does the youngest child attend?
Main clients name is "Philip Titi" and their age is "26".
Bonus: The Child's Education History and Education Institution are missing.
What are the different types of final outreach methods?
Text, Phone Call, Email, AND reaching out to a partner coach in case they have made contact!
Where is the registration packet uploaded?
Intake Action Plan (Document Checklist).
What year was Dual Generation implemented?
2013.
(At the start of the Eastside Promise Zone Initiative)
Define "Financially Stable".
200% FPL or higher (according to LSSM guidelines).
Go to Case 110434. What is the Dual Generation family's participation start date?
02/24/2025
When should a Dual Generation Program Enrollment be created?
Once the family has submitted their Registration Packet and began the enrollment process. (Note: Some supporting documentation may be pending).
What is one way to know if a participant is missing the AACN Authorization form?
A "Red X" on the Case Participant list OR Incomplete Document Checklist item (AACN Authorization).
Where are PDF forms and/or program guides stored in BOX.
UW DG Dual Gen Partner Folder > DG Toolkit > Dual Generation Coaching Forms and Guides.
Define "Participating Family".
A family with complete documentation, enrollment in an Adult and Child component, and services received in the last 60 days.
Fill in the blank:
You can find the name of the Education Institution that the main client is attending for their adult component in the _________ History record.
(Hint: Client Life Events)
Degree or Certification History.
Name at least one of the six key focus areas covered during a coaching appointment.
Child wellbeing, Parents education, Housing status, Employment status, Referral needs, AND Action steps/Goal setting.
What form is used to collect Child Care Assistance information at Intake?
Family Sharing Agreement.
What is the between Case Coaching and Case Management?
Key difference is the Family-Centered approach.
Define “Enrolled” Family.
Bonus: What is the status of the Dual Gen Program Enrollment when a family meets this definition.
A family that qualifies for Dual Generation and has submitted their registration packet BUT is missing supporting documentation OR is only enrolled in one component.
Bonus: The Dual Gen Program Enrollment status is “Pending”.
Where is the family's Federal Poverty Level (FPL) documented?
Household Income (Life Event).
How many follow-up outreach attempts are required before closing a case?
Three, then the case must be closed. It can always be reopened if they come back!
Which Household members need an Income Verification document?
All employed household members.
What is one principle of Family Centered Coaching?
Full-Family Focus, Family-Led, Respect, Strengths-Based, Racial Equity and Inclusion, Fluidity of Approach, Transparency, Collaboration, Choice, AND Responsiveness.
Define "Retention".
The stage of the program when a participant has completed their adult education/workforce training program AND obtained employment.
Go to Case 110434. What Goals were identified by the family?
Bonus: Where can you find out HOW the family plans to achieve their goals?
Adult Education, Education of Clients Children, Employment, and Income.
Bonus: Goal Actions.
Which basic documents are collected from families on a monthly basis?
Pay Stubs, Class Attendance, AND Course Grades.
When should you use a Residency Verification form?
When the participant does not have a lease agreement, mortgage statement, or utility bill in their name.
List one of the eligible southside resident zip codes.
78211, 78221, OR 78225.