Performance Measures
SYNC Data Entry
Program Processes
Documentation
Dual Gen 101
100

When the LSSM and Siemer Survey are administered.

What is at intake, quarterly, and at exit?

100

The main client's name and age for Case 36187.

Bonus: School that the youngest child attends. 

What is "Krystal John" and "35"? 

Bonus: What is Child's Education History/Education Institution is missing? 

100

Types of final outreach methods.

What is Text, Phone Call, and Email?

100

Where the registration packet is uploaded.

What is Document Checklist?

100

The year Dual Generation began.

What is 2013?

200

Definition of "Financially Stable".

What is 200% FPL or higher?

200

Dual Generation family's participation Start Date for Case 110434.

What is 02.24.2025?

200

Where to enter a case note about a coaching appointment.

What is Benefit Disbursement?

200

One way to know if a participant is missing the AACN Authorization form.

What is a "Red X" on the Case Participant list OR Document Checklist item: AACN Authorization?

200

Location of the PDF forms and/or program guides in BOX.

What is “Dual Generation Coaching Forms and Guides” folder?

300

Definition of "Participating Family".

What is a family with complete documentation, enrollment in an Adult and Child component, and services received in the last 60 days.

300

Name of the Client Life Event that records what Education Institution the main client is attending now (while enrolled in Dual Generation).

What is "Degree or Certification History"?

300

Any of the six key focus areas covered during a coaching appointment.

What is Child wellbeing, Parents education, Housing status, Employment status, Referral needs, Action steps/Goal setting?

300

The form that collects Child Care Assistance information at Intake.

What is the Family Sharing Agreement?

300

Difference between Case Coaching and Case Management.

What is Family-Centered approach?

400

Definition of “Enrolled” Family. 

Bonus: The status of the DUAL GEN Program Enrollment when a family meets this definition. 

What is a family that meets DG criteria but has missing documentation or only enrolled in one component. 

Bonus: What is “Pending”?

400

Where the family's Federal Poverty Level (FPL) is documented.

What is Client Life Event: Household Income?

400

Number of required follow-up outreach attempts.

What is 3?

400

Household members that need an Income Verification document.

What is All Household Members?

400

One principle of Family Centered Coaching.

What is Full-Family Focus, Family-Led, Respect, Strengths-Based, Racial Equity and Inclusion, Fluidity of Approach, Transparency, Collaboration, Choice, and Responsiveness?

500

Definition of "Retention".

What is a family that has completed adult education/workforce training and obtained employment.

500

The Goals identified by the family for Case 110434.

Bonus: Where you can find out how the family plans to achieve their goals.

What is Adult Education, Education of Clients Children, Employment, Income? 

Bonus > What is "Goal Actions"? 

500

Documentation collected from families on a monthly basis.

What are Pay Stubs, Class Attendance, and Course Grades?

500

Reason to use a Residency Verification form.

What is when participant does not have a lease agreement, mortgage statement or utility bill in their name?

500

One of the eligible southside resident zip codes.

What is 78211, 78221, or 78225?

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