Sandwich Station & Prep
Donut Case
Team Service & Customer Service
Food Safety
Cold Brew
100

Hashbrowns are expire in the hot holding cabinet after how many minutes?

20 Minutes

100

Where are LTO donuts placed in a Traditional Bakery Case versus a Next Gen Location

On the 3rd shelf versus the top shelf.
100
What is the greet time in a Drive-Thru location?

5 seconds

100

What is the expiration time for Hot Coffee in the HVB Coffee Server?

90 minutes or an hour and a half

100
What is the range of time to steep Cold Brew?
12-15 Hours
200
How many half slices of LTO make up an order of snacking bacon?

8 half slices

200
What is the shelf-life of Bagels?

10 Hours

200
LAST stands for this
What is Listen Apologize Solve Thank?
200

Cold prepped food is considered thawed at what temperature range?

35-41 degrees

200

When steeping cold brew, how long do you stir the frac pack contents and water for?

2 Minutes

300

When portioning stacks of Amerian Cheese on a portion tray, how many slices of cheese should be prepped in a diamond shaped pattern? 

25 slices

300

Glazed Donuts should be shingled in what direction in the bakery case?

To the left.

300

What is a danger zone when it pertains to customer service?

3 or more guests past the OT in DT

3 or more guests at the Front Counter

3 or more sandwiches on the VDU

300

What 2 non dairy alternatives are considered allergens?

Almond Milk and Coconut Milk
300

When steeping cold brew, what tool do you use to stir the contents?

A rubber spatula

400
When completing the daily cooking temp page in the Redbook, what should the temperature be for hashbrowns?

165 degrees

400

When there are 12 or less donuts in a basket, how should be displayed in the bakery case?

They should be laid flat in the basket?

400

What are the 6 Steps of Service?

1.Greet the Customer 2. Take the Order and Smart Sell 3.Collect Payment 4. Prepare the Order 5. Deliver the Order 6.Thank the Guest and Invite them Back

400

What does IHR stand for?

Imminent Health Risk

400

How many frac packs do you use to make a full batch of cold brew?

4 packs

500

When prepping frozen eggs, what is the maximum amount of eggs that can be held on a prep thawing pan?

40 Eggs (2 stacks of 20)

500

What muffins are we required to have available all day?

Blueberry and Coffee Cake Muffins
500

For this current Window, what is the Smart Sell offer for an order over $15.00?

There is no offer.

500

Name the 6 Reportable Illnesses

Salmonella Typhi / Salmonella Non-Thphy

Norovirus / Shigella

E-Coli / Hepatitis A

500

What type of beans are used to make cold brew?

100% Arabica Beans
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