True or False: DuroVac® does NOT sell commercial or home use Vacuums.
True: DuroVac® products are designed for the industrial space, not for residential, commerical or home use.
True or False: DuroVac® has a brand guide which educates our employees on the proper use of our Brand and includes elements like use of our logo, the colors of our logo, appropriate fonts, etc.
True. In 2018 we created a Brand Guide with a set of standards for our brand. As we focus more on Branding we will continually revisit this guide and make additions, enhancements, improvements and modifications as needed.
In what year did Northwind Air Systems birth the "DuroVac®" Brand name?
2003 (In 2023 we celebrated 20 years under the DuroVac® brand name). The Northwind name has been around for 40+ years, but just over 20 as DuroVac!
Give your best explanation of what a brand promise is?
Our Brand Promise is a value or experience that DuroVac® customers can expect to receive every single time they interact with our company. The more DuroVac® can deliver on this promise, the stronger the brand value in the mind of our customers and employees
Approximately how many employees does DuroVac® currently have? (A) 10-15 (B) 15-25(C) 25-50(D) 50+
Choice C, 25-50 with current staffing levels hovering around 30!
What is the pressure in a perfect vacuum?
The pressure in a perfect vacuum is zero, but it is impossible to achieve a perfect vacuum in practice.
What is the proper way to write/present the DuroVac® brand name?
The D and the V are always capitalized and there should be the registered trademark after them. Example is DuroVac®
Our Brand Promise supports the company's visions. Name 1 of our company visions.
(1) To build a timeless & inspiring company we are proud to work for (2) To be #1 or #2 in our top 5 industries (3) Achieve a 30% win rate for opportunities by 2030 (industry standard is 10-15%) (4) To fulfill orders on-time, smoothly & profitably (5) To deliver timely & accurate financial data to make financially-courageous decisions
What is the short version of our Brand Promise?
Brand Promise Short Version (AKA Tag Line): Famously Tough
What country does the majority of our systems ship to?
USA (approximately 75% of our shipments go to the US, while about 23% remain in CA and 2% go elsewhere in the world).
DuroVac® sells an accessory that is named after an animal, which animal is that?
Duck - we sell a DuckFoot for use with our vacuums.
Give an example of some of the elements of a brand
Examples of Brand Elements could be (but are not limited to) logos, tag lines, slogans, packaging, approved fonts/type settings, SWAG/Branded apparel, etc.
True or False: DuroVac's web presence currently includes a website, a LInkedIn Page, and a Youtube Channel?
True: DuroVac leverages these platforms to interact with customers and drive business.
What is the medium version of our Brand Promise?
Brand Promise Medium Version: A Famously Tough DuroVac® Makes Your Whole Team Happy.
What concept does DuroVac® feel is our "enemy"?
What is the concept of planned obsolescence.
What is an example of a task that would be replaced by an industrial vacuum?
Using a broom/Shovel
Blowing material with compressed air
Spill clean up
Using a vacuum truck
What colors does DuroVac's logo use?
DuroVac's logo uses dark blue and yellow for the logo. Our primary logo is Blue Font with a yellow background, however we do allow for the reverse when applicable.
True of False: DuroVac® has an e-commerce page (similar or like Amazon) where customers can self-order the parts they desire, use a credit card and arrange their own shipping.
False: Currently we have our products online on our websites but customers must interact with a team member to place an order. We do plan in the upcoming 12-24 months to launch an e-commerce site.
What is the full (long) version of our Brand Promise?
We believe that old-fashion reliability is still important, that obsolescence is the enemy, and that a famously tough DuroVac® is the best choice to make your whole team happy
What are some resources that DuroVac® makes available to our customers to strengthen our brand image?
Here are a few examples of how we can lend creditability to our brand through our marketing.
Case Studes, Youtube Videos, Technical/White Papers, General Arrangment Drawings, Electronic Data sheets - just to name a few!
What are the (3) main segments of our business that we sell to customers?
Systems
Parts (hose, tools, accessories, filters)
Engineering Hours/Services
Can you name any competitors of the DuroVac® brand?
Some of our top competitors are;
VAC-U-MAX, Nilfisk, American Vacuum, Depureco Industrial Vacuums USA, Hi-Vac Corporation, Walinga, just to name a few
What is our warranty on filters?
DuroVac® is proud to have a full (2) year warranty on our filters, however we find that most customers do not even need to change their filters until somewhere between years 3.5 and 5!
How would you explain the concept of Planned Obsolescence to a customer?
Planned obsolescence is a strategy used by companies to design products with a limited lifespan or usefulness. This means that even though the product may still work, it's intentionally made to become outdated, unfashionable, or unusable after a certain period.
We serve (5) Main Industries - Name 1 of them
(1) Construction Materials, (2) Primary Metals, (3) Food Manufacturing and Processing, (4) Plastics/composites and chemicals, and (5) Mining