Mechanics
#1 Recipe rule at Dutch Bros...
Flavor, shots, milk
How many scoops do freezes get?
1
What do we do with sugar free mochas?
Add sugar free chocolate sauce
How many scoops go into blended rebels?
1,2,3
True or False: An old man wants to be talked to like he is in highschool again
False
Standard cream? Extra Cream? Light cream?Standard softop? Extra Softop? Light Softop?
Standard 2; Extra 3 ; Light 1
What do we have to add back to mocha freezes?
2 Oz of Chocolate Milk
what's the difference between wet/ dry capps
wet: 1/2 foam, dry: all foam
how do you build medium ice blackberry honey black tea?
1 scoop honey 1 scoop blackberry, black tea to the 12oz
what are the three core values?
speed, quality, service
What are the mix lines for small, medium and large iced drinks?
8 oz, 12 oz, 16 oz
Which drink always gets 2 scoops (hot or iced) no matter the milk (unless sf)
911s
What are our carburetor scoop rules and what are the mix lines for small, medium and large.
Scoop rules; Small 2, Medium 3, Large 4
Mix Lines: 6 oz, 8oz, 10 oz
how do we make a medium blended palm beach green tea lemonade?
1/2 scoop pom, 1/2 scoop peach, 6 oz green tea + 6 oz lemonade
If a customer orders a chocolate frappuccino, what response would you have when asking and educating them on the menu?
Here at DB we serve freezes.... offer whip/softop
What drinks do we always double cup?
Hot americanos. Any drink ordered extra hot, Hot teas
Correct way to build a Golden Eagle?
blended chai rules?
small: 6 chai, 2 ice cream, med: 9 chai, 3 ice cream, large: 12 chai, 4 ice cream
What are iced and blended soda scoop rules ?
2,3,4
Excellent customer service includes...
Repeating orders back to customers and crew, serving with a smile and saying thank you.
What are the sugar free rules?
syrup: 1, sauce: 2, sauce+syrup: 2
What 5 coffee options do we offer?
White coffee, Cold Brew, Decaf, Nitro, Private Reserve
How do we make a large blended Sugar Free Double Chocolate mocha?
5 scoops sf choc, 4 shots, kick me to 10 oz, blend
how many scoops do we use for can blended / blended sf rebels?
small; 2scoops
med;3 scoops
large: 4 scoops
Staying safe while running includes...
Wear high visibility gear, using cross walks, maintaining a safe distance from cars