Call It In?
A student is vomiting in the restroom
Bonus Question for an Additional $100- Why is it considered an emergency?
Yes, because we are not medical professionals, and the student's safety is at risk
Smell of marijuana coming from room 710
Pitt Police and RDOD/ your RD
The bathroom is flooded
Call Facilities Emergency Number and Panther Central
A Resident gets locked out of their room. Who do they call?
Panther Central
Resident requested information or resources
Refer to appropriate resources (counseling center; Health Services; RD; events etc)
You come across a weed pen in the hallway
Yes
A student says they are feeling thoughts of self-harm/suicide
RDOD/ your RD and Pitt Police (HEART)
A drunk resident is stumbling in a hallway
Conduct Referral
A Resident has not been feeling well and is complaining about having a sore throat, but they don’t want to pay for Urgent Care.
Student Health Services
RDOD requested a wellness check
Call the RD on Duty to update them
A student is feeling sick (and is not vomiting), and they said they want to go to Student Health.
Yes, but you refer them to the resources
A traffic cone in the hallway
RDOD/ your RD (RD takes it from there)
During room inspections, you happened to find a candle
Residential Handbook Referral
A Resident is asking about having an emotional support animal in the residence hall.
Disability Resources Services.
Residents violated community standards
Refer students to the Residential Handbook, loop in your RD if it’s escalated; Residential Handbook Referral
A student discloses that they have experienced sexual violence before coming to college while having a conversation with you
Yes
A student has experienced Sexual Violence
RDOD/ your RD
The resident was approached and verbally harassed and made inappropriate sexual and aggressive comments.
Call your RD/RDOD (Title IX/Pitt concern connections/ Convercent)
A Resident discloses to you that a classmate has been following them.
Civil Rights and Title IX Office or RD if they need support to file a report
How can RA follow up with residents who have expressed concerns about their academic performance?
Connecting with resources; loop in your RD if concern is ongoing or escalated; Care Referral
You find a traffic cone in the hallway while on tour.
Bonus Question for an Additional $100- Why is this considered “call it in”?
Yes! It is likely stolen property, and it needs to be removed asap.
A sink is broken in the bathroom and is leaking into a large puddle on the floor.
Panther Central and RDOD / your RD
Fire alarm
No report needed – Call Pitt Police if they are not already on the scene. Call RDOD/ your RD.
A Resident mentioned they want a place to relax before finals week.
Stress free zone
How can RAs follow up with roommate conflict?
Listen to each roommate’s perspective (Use NVC); help establish ground rules; offer support; follow up to see if further support or intervention is needed; loop in RD.