Expectations
Incidents
The Basics
I Spy
What If
100
This needs to be with you at all times when you're on duty and answered in a timely and professional manner.
What is duty phone
100
Who you call when you need to dispose of a lot of alcohol containers in the townhouses.
What is Student Safety
100
What you call if you have a question or an emergency situation.
What is the area coordinator on call phone
100
The steps an RA should take when they see that a light is out in the public restroom.
What is put in a work order and write it in the duty log
100
The first person you call when you're the only one on duty during the week and feel uncomfortable confronting an incident alone.
What is another RA
200
After an RA has confronted an incident, students and Res Life professional staff can expect the incident will remain ________.
What is confidential
200
What you ask for if you don't know the name of a student involved in an incident.
What is student ID or driver's license
200
What you fill out each time you're on duty.
What is duty log
200
Students sometimes use this to cover locks in order to prop doors.
What is duct tape
200
What you do if you sleep through one of your rounds.
What is do the next round and note it in your duty log.
300
One of the most important things an RA should do during rounds besides ensuring safety of residents.
What is get to know residents
300
Who the AC needs to call for permission before keying into a room when not in "hot pursuit."
What is Dean On Call phone
300
The 12-hour shift in which RAs who are on-call must remain in their area.
What is 7:00 am to 7:00 pm
300
The charge a student could receive for having a missing screen.
What is $50.00
300
The first steps an RA should take if a student tells them no one is answering the duty phone.
What is find out who is on duty and call their personal phone. If they don't answer call the AC on duty. Help the student if you're able.
400
Two of the possible disciplinary actions an RA could face if they miss duty
What is verbal warning, letter of warning, make up
400
The time and day by which an incident report should be submitted to your AC.
What is noon the day after the incident
400
The number of rounds that RAs do on a Friday and Saturday night.
What is three
400
The number a student should call if they need to reach Student Safety.
What is 641-628-9000.
400
Alcohol containers confiscated during incidents are typically are stored here in your area.
What is the RA closet in each area.
500
The amount of alcohol an RA who is over 21 can consume (off campus) before being on duty for the night without facing disciplinary consequences.
What is zero
500
The statements an RA should use to give instruction to a student/s they are confronting.
What is "I need" statements
500
Four of the things that RAs must pay attention to during rounds according to the RA Handbook.
What is outdated signage, lighting, public restrooms, windows, laundry rooms, computer labs, fire extinguishers, propped doors
500
Commonly propped but not commonly used doors in Scholte that especially need to be checked during rounds.
What are the brown doors in the trash closets. North and southeast doors.
500
Snowfall must be over this amount before RAs on duty have to shovel in their area.
What is great than one inch
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