System/Navigations
Workflows
Dental and Vision
Know your plans
Need to know
100

Locate dental history in this section of skygen

Tooth history 

100

This article speaks to claim denial for premium not being paid

Date of Service Exceeds the Member's Paid Through Date Denial

  • 1823505


100

These lens are known as no line bifocal

Progressive lens

100

Coinsurance levels/Deductible amounts are the same for in- and out-of-network plan designs.

Passive PPO

100

How many codes and members can we assist with per interactions

10 codes and 5 members

200

I can view check or card details sent to provider in this tool

VPAY

200

This article shows the example to complete a RADAR ticket 

Dental/Vision Privacy Incident Awareness

200

Alternate benefit for Composite/Resin

Amalgam filling

200

These plans require Claw01 in portal admin

Colonial individual worksite plans 

200

Address needed to send dental claims via mails

PO Box 80139, Baton Rouge, LA, 70898

300

This application shows your schedule, calls, audits

Verint

300

This article speaks to policies and benefits are not payable to replace a tooth that was extracted prior to coverage

Missing Tooth Clause.




300

A PreD expires after how many days 

90days

300

Implant bodies frequency is 

One per lifetime

300

T/F verbally collect information is acceptable over the phone from provider

False

400

This tab allows you to see all your follow up and complete follow ups

Provider Follow up

400

This document provides escalation process and TAT

Escalation Process

400

 Box 36and Box 37are signed or stamped: Signature on File

Who gets paid 

Provider 

400

These numbers are given to luxottica stores for filing eyemed claims

Cole conversion numbers

400

Timeframe to send claims from DOS 

Timely filing 12 months 
500

This tool shows the TAX/NPI, Member id, member id once call comes in

AWS

500

This article guides DVBAs on HIPPA verification steps for members and providers. 

Verification Quick Reference Guide

500

Navigate here to view vision eligibility for members

Eligibility-----Accums

500

These two plan both use Dental mod and legacy prior to dental mod on claim processing guide

Group and State plans

500

This type of claim is suggested and not mandatory 

Pre D

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