BLUE
What types of databases are officially supported for use with DocuWare (currently)?
MySQL, MSSQL, Oracle
In DocuWare 7.9, Workflows and Sent Requests are ordered by what in the Workflow history?
Date
What do you need to do before making any changes to a customer’s database?
Make sure they have a Backup.
In what version did HTTPS become required?
7.6
What are concurrent licenses?
Concurrent licenses are not allocated to one user and are available to all users
Where can you change the DW Temp location?
DWMachine.config
In the Windows Explorer Client, the Enhance print as a pdf option was introduced in 7.8 to allow printing with a designated what being installed?
In the Windows Explorer Client, the Enhance print as a pdf option was introduced in 7.8 to allow printing with a specific kind of application. What kind of application is this?
PDF Viewer (Adobe for example)
What might you suggest first if documents printed with DW Printer contain garbled/nonsense characters?
Printer PS
In what version was the Identity Service introduced?
7.4
What comes with the DocuWare Cloud 100 package?
100 named client licenses and 250GB of Cloud storage
Which module used to belong to the Blue Team but now belongs to the Red Team?
User Sync
Previously, when setting up Connect to Mail, it used the Office365 account, which was already logged in to the browser. This created some fun times for support, so to fix this, we introduced the Account Picker. What does this do?
Allows you to choose the Office365 account during setup.
What is the maximum character limit for a file cabinet name in versions 7+?
32 characters
True or False: You can staple documents that are stored in a file cabinet from the result list.
False
How many named 6.11 client licenses can be converted into concurrent licenses?
2 named licenses are needed to make 1 concurrent license
What database table do we look at when there are BPS-related issues?
DWTasks
Starting in DocuWare 7.7, when associated with a workflow, these can not be deleted from a File Cabinet.
Index Fields
During your DocuWare 7.4 or higher upgrade, the installer loads a blank white screen and does not proceed. What error message can you expect to see in the logs?
Illegal Mix of Collations
True or False: In 7.8, you can use Okta for single sign-on
True
How would a customer go about changing the system admin listed on their license file?
Contact their ADP or contact DWOrders
What do ClientProtocol errors mean when attempting to start a service?
Missing/Empty settings file
What is the name of the registry key that determines the URL used for a default connection in desktop apps?
SettingsPath
When there is a problem with these worker processes, like not starting, DocuWare will not function and will display an HTTP 503 error. What are these processes called?
App pools/application pools
What limitations does a DocuWare Business Server license have?
Entry-level server for small business with one server, one site and file cabinets cannot exceed 4 GB in size