Scavenger Hunt
On Case 231129447 What did the dx change their email to?
gagik.piloyan@yahoo.com
What is the KB for attaching to an "update contact information" called?
DX | Account Management | Account Settings [Tier 3]
What KB explains where to see if ACTIVE is checked in Nimda > Dasher > Dasher?
DX | Sign Up | US Sign Up Troubleshooting [Tier 3]
Request more information about a payment
2 nmip
How do we check for more than one account linked to a bank or card
The Fingerprint on Stripe
On Case 230043814 What queue did Justine change the queue too.
Cx Fraud Escalations.
What is the only information that we can upload on Dispatch?
The Addess
What KB explains where to check if their CX account is active under Dispatch > Customer Support?
DX | Account Management | Dasher with Deactivated Consumer Account [Tier 3]
Pay Model Explanation
2 PME
What is T1 contact on amazon?
DX x mainline
What is the Case origin of the caller on case 23079776
Phone
In which cases can we update DX name?
In legal name changes only.
According to what KB does it give examples of when to NOT OUTBOUND a Dx?
DX | Tools | Outbound Call Guidance [Tier 3]
Slots are full in the Dashing schedule
2 SADI
How do the TL count up your cases in the case tracker, what do you need to fill out as you go and not jump ahead?
The date
What Kind of payout method does the dx attached to case 233673614 use?
Dasher Direct
What are some tricks you can use when chartio fails to load?
Remove a number and search againg
Post in team chat for assistance
what KB explains where the phone number verified at: section.
DX | Account Management | Phone 2FA and MFA [Tier 3]
Legal matters
2 UDA
When doing lessonlys what status do you put on omni and amazon?
Resource review
What is the Dasher ID, Applicant ID, and Nimda users ID to the dx located on case 234288209
Dasher - 5175108
Applicant - 7412740
Nimda User 32610922
When you get the blue dog error pop up when updated Email on dasher dasher, which search engine do you use to find the appropriate page to dummy out.
Nimda Users
KB that helps us verify if BGC was Completed
DX | Sign Up | Waitlisted (Paused) Markets [Tier 3]
Explains the weekly pay breakdown
2 IAWP
Where can you find the core values on task us
Define The Core Values ELearning on ACE