Behaviors
Belief
Wisdom
Values
Fun
100
Assume Positive Intent from the company, leaders and each other
What is Confidence in the Company, its owner and each other
100
Be an advocate for the customer at all times
What is Common Purpose
100
Consistently deliver superior results!
What is Winning
100
Be welcoming, respectful and value a diverse workforce
What is Diversity
100
Have fun in achieving success
What is Enthusiasm
200
Constructively adapt to new or changing enviroments
What is Flexibility
200
Display your pride
What is Confidence in the company, its owner and each other
200
Be well informed about the company, its' products and services
What is Willingness to Learn
200
Display passion for the company and its customers
What is Pride
200
Be a strong proud advocate for the team and the company's leaders
What is Passion
300
Be honest and direct in communicating with others; tell the truth
What is Openness
300
Understand that individual achievement is critical to the company's success
What is Common Purpose
300
Lead by inspiration, not power or control
What is Empowerment
300
Be honest in all dealings
What is Respect
300
Demonstrate energy, excitement and pride in the company with each other
What is Enthusiasm
400
Never use threats and reprisal to achieve goals
What is Motivation by values, not fear
400
Raise issues for resolution
What is Openness
400
Make informed decisions that balance customer and company needs
What is Customer Focus
400
Do the right thing at all times
What is Ethics
400
We will proudly and passionately provide the world's best customer experience
What is Our Vision
500
Question to understand
What is Trust
500
Keep your promises
What is Trust
500
Create a customer experience that causes them to become advocates for the company
What is Winning
500
Show initiave in improving and delivering the customer experience
What is Empowerment
500
We Deliver!!
What is Customer's Expect It...
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