E-Communication Tools
What is an example of real-time chat?
Should you use slang in a formal email?
No
What is phishing?
Fake emails to steal info
What does “CC” stand for?
Carbon Copy
Name one advantage of email.
Fast, can attach files
Why is the subject line important?
Summarises the message
Name one way to protect your emai
Use strong passwords
What does “asynchronous” mean?
Not at the same time
Explain why we use BCC in an email
Hide addresses from others
What is a good email sign-off?
Regards, Thank you, etc.
What should you do if you receive a suspicious message?
Don't click, report it
Define “Netiquette.”
Online communication etiquette