Getting to KNOW your Coaches
This coach is an avid anime fan—proving you’re never too old for superpowers.
Who is Coach Marcial?
This animal in Australia was once estimated to outnumber the human population in some states.
What is the Kangaroo?
This Carnival ship sailed as an Italian beauty before getting a sunny Aussie makeover.
What is the Carnival Luminosa?
The info required when a caller forgot their PIN but has the booking number.
What are one name, date of birth, and ship and sailing date?
This coach’s Pinterest boards are full of glue guns, flowers and glitter, because DIY is a lifestyle.
Who is Coach Demi?
One of the only mammals that lay eggs and males have venomous spurs on their hind legs.
What is the platypus?
Each night, many Carnival guests return to their cabin to find one of these folded friends waiting on their bed.
What are towel animals?
To discuss an agency booking, a travel agent must provide these three things.
What are the booking number, phone number, and all guests’ names?
This coach finds peace in paper—an origamist who can fold just about anything into anything.
Who is Coach Kevin?
They have cube-shaped droppings, which helps mark their territory without it rolling away.
What is the wombat?
This brand motto reminds guests to relax, let loose, and maybe wear a chicken hat to dinner.
What is "Choose fun"?
This is what agents must do before proceeding with any escalation or transfer.
What is re-verify the caller’s identity
This coach once adopted an injured baby crow that fell out of a tree and named him "Crow Bono".
Who is Coach Geo?
This small Australian marsupial is often called “the world’s happiest animal”.
What is the quokka?
This slide on Splendor gives you a near-vertical drop before spitting you out like a human marble.
What is Green Lightning?
This term describes how agents keep callers updated during silence on a call.
What is preface the silence?
This coach is afraid of heights—but somehow loves gazing out airplane windows mid-flight.
Who is Maria?
Armed with machine guns, Australian soldiers fought this feathery foe in Western Australia — but the birds outran them.
What is the emu?
Carnival once held a record for the world’s largest conga line at sea with thousands of passengers dancing on deck to this classic party tune.
What is 'Hot hot hot'?
DAILY DOUBLE: This member of Carnival's management watches wrestling religiously when they are off the clock.
Who is Liz Montenegro?