Workplace Expectations
What should you do before your shift starts?
Be ready to work, clock in if required, and prepare your work area.
What is teamwork?
Working together to accomplish a goal.
What is a friendly way to greet someone?
Smile and say hello.
What should you do if you see a spill on the floor?
Report it or clean it according to workplace procedures.
What document do you bring that lists your skills and experience?
A resume.
What should you do if your supervisor is talking to you?
Stop what you're doing, listen carefully, and pay attention
How can you help a teammate who is struggling?
Offer assistance and encouragement.
What should you do when someone is speaking to you?
Listen attentively.
Why is it important to use equipment correctly?
To prevent accidents and injuries.
What should you do before an interview?
Practice and prepare.
A supervisor gives you a task you have never done before. What should you do?
Listen carefully, ask questions if needed, and do your best to learn the task.
Why is communication important on a team?
It helps everyone stay informed and work together effectively.
How should you respond to a customer asking for help?
Politely assist them or find someone who can.
Who should you tell if you notice a safety concern?
A supervisor.
Why is eye contact and body language important during an interview?
It shows confidence, attentiveness, and professionalism.
What does it mean to have a positive attitude at work?
Being respectful, willing to learn, and staying positive even when tasks are challenging.
What should you do if you disagree with a coworker?
Speak respectfully and work toward a solution.
Why is it important to listen carefully when someone asks a question?
So you can understand their needs and provide the correct help.
Why is it important to keep your work area clean and organized?
It helps prevent accidents and makes it easier to work safely.
What should you do if you do not understand an interview question?
Politely ask the interviewer to repeat or explain the question.
You have finished all of your assigned tasks. What should you do next?
Ask your supervisor if there is anything else you can help with.
Name three qualities of a great teammate.
Respectful, helpful, dependable, positive, responsible, etc.
A customer looks confused and lost. What should you do?
Offer help and direct them appropriately.
What should you do if you are unsure how to safely complete a task?
Stop and ask for instructions.
If an employer asks why they should hire you, what is a good thing to mention?
Your skills, work ethic, willingness to learn, and positive attitude.