DAMAGE HANDLING
WHAT TO DO IF YOU FIND A PRODUCT THAT IS DAMAGED?
Take it to the designated damage area and place it on the damage pallet
WHAT IS OUR WEEKLY DAMAGE GOAL?
(21,900)
WHAT IS 1 THING RECEIVING CAN DO TO PREVENT DAMAGE FROM GETTING TO A PICK SLOT?
- Check for damaged pallets
- Identify damaged items when received
- Enter expiration dates correctly
WHAT IS OUR WEEKLY DAMAGE GOAL?
$21,900 or below
QUESTION
WHAT IS THE NUMBER ONE REASON WE DON'T WANT TO DAMAGE PRODUCTS?
NAME ONE ITEM THAT CAN NEVER BE PLACED ON THE TOP OF A MIXED PALLET
CHICKEN
WHAT WAS OUR TOTAL DAMAGE AMOUNT FROM LAST WEEK?
(24,416)
WHAT ARE 2 THINGS LOADERS CAN DO TO PREVENT TRUCK DAMAGE?
- Load in the correct temp zone
- Identify unstable pallets
- Avoid scraping other pallets when loading
WHO IS RESPONSIBLE FOR PREVENTING DAMAGES?
Everyone - we all share the responsibility
ANSWER
OUR CUSTOMERS
WHAT DO YOU DO IF YOU FIND A PRODUCT THAT IS LEAKING?
Place it on a drip tray in a pallet drop off area, or take it to the drip rack in Dry Repack
WHAT WAS THE MOST EXPENSIVE ITEM DAMAGED IN THE FREEZER LAST WEEK?
Pork Osso Bucco
WHAT ARE 3 THINGS LIFT DRIVERS CAN DO TO PREVENT DAMAGE?
No unwrapped pallets on higher levels, Check pallet integrity before moving it, Avoid FIFO issues-replen in correct order
NAME THREE THINGS YOU SHOULD NOT DO WHEN YOU FIND BROKEN GLASS
1. Leave it for someone else to clean up
2. Take it to Repack
3. Put it in a trashcan
WHICH STORAGE AREA'S DAMAGE NUMBER IS MOST IMPROVED FROM THE PRIOR WEEK?
Dry
WHAT ARE 2 SUGGESTIONS WE CAN DO NOW TO PREVENT BAG DAMAGE?
- Avoid scraping against bag with jack
- Always use a slip sheet on a bag pallet
WHAT ARE THE 5 POSSIBLE OUTCOMES FOR A DAMAGED PRODUCT?
Repack and return to stock, Will Call, Donation, Dump, GWO
WHAT IS THE LAST STEP TO THE BROKEN GLASS HANDLING PROCESS?
WHAT WAS THE DAMAGE REASON FOR THE HIGHEST VALUE ITEM IN THE COOLER LAST WEEK?
Out of FIFO
WHAT IS THE MAXIMUM AMOUNT OF TIME COOLER OR FREEZER ITEMS CAN BE OUT OF THEIR TEMP ZONE?
Frozen - 1 hour cumulative (2 hrs if on cooler dock)
Cooler - 1/2 hour cumulative (both dry and cooler docks)
WHAT IS THE MOST IMPORTANT THING TO DO IF PRODUCT IS ACCIDENTALLY DAMAGED?
Report it