DAMAGE HANDLING
DAMAGE BOARD
PREVENTION
GRAB BAG
FINAL JEOPARDY
100

WHAT TO DO IF YOU FIND A PRODUCT THAT IS DAMAGED?

Take it to the designated damage area and place it on the damage pallet

100

WHAT IS OUR WEEKLY DAMAGE GOAL?

(21,900)

100

WHAT IS 1 THING RECEIVING CAN DO TO PREVENT DAMAGE FROM GETTING TO A PICK SLOT?

-  Check for damaged pallets

- Identify damaged items when received

- Enter expiration dates correctly

100

WHAT IS OUR WEEKLY DAMAGE GOAL?

$21,900 or below

100

QUESTION

WHAT IS THE NUMBER ONE REASON WE DON'T WANT TO DAMAGE PRODUCTS?

200

NAME ONE ITEM THAT CAN NEVER BE PLACED ON THE TOP OF A MIXED PALLET

CHICKEN

200

WHAT WAS OUR TOTAL DAMAGE AMOUNT FROM LAST WEEK?

(24,416)

200

WHAT ARE 2 THINGS LOADERS CAN DO TO PREVENT TRUCK DAMAGE?

- Load in the correct temp zone

- Identify unstable pallets

- Avoid scraping other pallets when loading

200

WHO IS RESPONSIBLE FOR PREVENTING DAMAGES?

Everyone - we all share the responsibility  

200

ANSWER

OUR CUSTOMERS

300

WHAT DO YOU DO IF YOU FIND A PRODUCT THAT IS LEAKING?

Place it on a drip tray in a pallet drop off area, or take it to the drip rack in Dry Repack

300

WHAT WAS THE MOST EXPENSIVE ITEM DAMAGED IN THE FREEZER LAST WEEK?

Pork Osso Bucco

300

WHAT ARE 3 THINGS LIFT DRIVERS CAN DO TO PREVENT DAMAGE?

No unwrapped pallets on higher levels, Check pallet integrity before moving it, Avoid FIFO issues-replen in correct order


300
WHAT IS OUR NUMBER ONE DAMAGE REASON?
Damaged packaging
400

NAME THREE THINGS YOU SHOULD NOT DO WHEN YOU FIND BROKEN GLASS

1. Leave it for someone else to clean up

2. Take it to Repack

3. Put it in a trashcan

400

WHICH STORAGE AREA'S DAMAGE NUMBER IS MOST IMPROVED FROM THE PRIOR WEEK?

Dry

400

WHAT ARE 2 SUGGESTIONS WE CAN DO NOW TO PREVENT BAG DAMAGE?

- Avoid scraping against bag with jack

- Always use a slip sheet on a bag pallet

400

WHAT ARE THE 5 POSSIBLE OUTCOMES FOR A DAMAGED PRODUCT?

Repack and return to stock, Will Call, Donation, Dump, GWO

500

WHAT IS THE LAST STEP TO THE BROKEN GLASS HANDLING PROCESS?

Complete and turn in the Broken Glass Report
500

WHAT WAS THE DAMAGE REASON FOR THE HIGHEST VALUE ITEM IN THE COOLER LAST WEEK?

Out of FIFO

500

WHAT IS THE MAXIMUM AMOUNT OF TIME COOLER OR FREEZER ITEMS CAN BE OUT OF THEIR TEMP ZONE?

Frozen - 1 hour cumulative (2 hrs if on cooler dock)

Cooler - 1/2 hour cumulative (both dry and cooler docks)

500

WHAT IS THE MOST IMPORTANT THING TO DO IF PRODUCT IS ACCIDENTALLY DAMAGED?

Report it

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