While things such as codebooks, directions, and drawing may be required reading for a job, classic ____ such as you'd read in a literature class are not.
Book/Novel
Typing out the shorthand of laugh out loud, which is ____ is not appropriate in a work setting.
LOL
True or false, exclamations are a form of nonverbal communication?
False
On a job cite, when is it appropriate to be on your phone?
A ___ is at the begining of a book and tells you where chapters begin
Table of Contents
At the end of your first draft, what should you do??
Revise and edit
Maintaning ____ contact is a good way to show you are actively listening
Eye
An effective speaker can take a bunch of ideas and ____ them logically
Organize
_______, such as using your phone or watching tv, makes you a less effective reader
Multitasking
What is the most common font face you'd encounter in work?
Times New Roman
Getting distracted shows ____ to the person you're speaking to
Disintertest
What is the term for things that can interfere and possible stop communication?
Noise