1 person has total authority and control
Autocratic
planned, structured change from current sate to future state
change management
Lewin's change theory
unfreeze, change, freeze
Analysis tool for Macro environment
STEEPLE
Kotter's 1st step
Urgency
employees do the job as they see fit, no need for direction
laissez-fair
Internal factors for change
employees, owners/management, culture, structure
summarize the 3 step process
1. prepare/manage change
2. Start and communicate change
3. solidify change
People's attitudes and trends
Socio-cultural
Kotter Step 4
speak with employees before making a final decision
consulatative
external environmental factors
suppliers, customers, competitiors
Lewin's forcefield
Rules and regulation through taxes, work safety and trade practices
political
Kotter Step 7
Build on change
discuss decisions with employees, convince to follow manager's agenda
persuasive
the desired future state of a business after change is implemented
vision for change
Kotter's Change Management
8 step model
legislation, regulation and contracts. equal opportunity workforce conditions, food labels
legal
Kotter step 6
Quick wins
Give a positive and negative for autocratic managment
+ clear direction, quick decision making, high productivity
- less teamwork, workers unhappy, closed communication
The process for strategic planning (questions)
the WHY, the HOW, change
Vision for change + Stategic Plan = change
Benefits of forcefield
summary supporting and opposing change
weigh options
identify obstacles
meeting social obligations, as well as legal obligations. privacy and consumer data protection
ethical
Kotter step 8
Make it stick