Employability Skills
Which behaviour BEST demonstrates professionalism at work?
A. Completing tasks when reminded
B. Arriving on time and prepared
C. Only working when supervised
B. Arriving on time and prepared
Which subject line is MOST appropriate?
A. “Shift Change Request – Friday”
B. “Hey”
C. “Important!!!”
A. “Shift Change Request – Friday”
Which is the BEST example of a hazard?
A. A safety sign
B. A loose electrical cable across a walkway
C. A completed checklist
B. A loose electrical cable across a walkway
Which is the BEST example of clear communication?
A. Giving detailed, organised instructions
B. Speaking quickly
C. Using technical jargon only
A. Giving detailed, organised instructions
Which app is most famous for short videos and viral dance trends?
A. TikTok
B. Instagram
C. Snapchat
A. TikTok
A team member is struggling to meet a deadline. What is the MOST appropriate response?
A. Ignore them and focus on your own work
B. Offer help if you have time
C. Tell the supervisor immediately without speaking to them
B. Offer help if you have time
Which email opening is MOST professional?
A. “Hey there,”
B. “Hi”
C. “Dear Sarah,”
C. “Dear Sarah,”
A “risk” in the workplace refers to:
A. A safety rule
B. The chance that a hazard will cause harm
C. A type of equipment
B. The chance that a hazard will cause harm
Active listening involves:
A. Interrupting to clarify immediately
B. Thinking about your response while the other person speaks
C. Fully focusing and responding appropriately
C. Fully focusing and responding appropriately
Which singer released the hit single drivers license in 2021?
A. Olivia Rodrigo
B. Billie Eilish
C. Ariana Grande
A. Olivia Rodrigo
What does “initiative” mean in the workplace?
A. Waiting for instructions before acting
B. Taking action without being asked when appropriate
C. Only doing tasks listed in your job description
B. Taking action without being asked when appropriate
Which sentence is MOST appropriate for a workplace email?
A. “Can you send it when you get a chance?”
B. “Send it now.”
C. “I need this ASAP!!!”
A. “Can you send it when you get a chance?”
You notice a spill on the floor but no one is around. What should you do FIRST?
A. Take immediate action if safe
B. Report it later
C. Walk away
A. Take immediate action if safe
Which situation BEST demonstrates effective non-verbal communication?
A. Maintaining eye contact and nodding
B. Sending a long email
C. Speaking loudly
A. Maintaining eye contact and nodding
Which popular streaming platform is known for original shows like Stranger Things and The Witcher?
A. Disney+
B. Netflix
C. Hulu
B. Netflix
You make a mistake on a task. What is the BEST course of action?
A. Fix it quietly without telling anyone
B. Blame unclear instructions
C. Inform your supervisor and take steps to correct it
C. Inform your supervisor and take steps to correct it
You are emailing about a mistake you made. What should you include?
A. Only an apology
B. No explanation
C. An apology and how you will fix it
C. An apology and how you will fix it
Why are safety procedures important even for simple tasks?
A. They are only for legal reasons
B. They reduce the likelihood of harm
C. They reduce the likelihood of harm and ensure consistent safe practices
C. They reduce the likelihood of harm and ensure consistent safe practices
A colleague misunderstands your instructions. What is the BEST response?
A. Repeat the same words louder
B. Rephrase and check understanding
C. Ignore the issue
B. Rephrase and check understanding
Which fashion brand is famous for the logo with two interlocking “C”s?
A. Gucci
B. Chanel
C. Louis Vuitton
B. Chanel
You are given two urgent tasks by different supervisors at the same time. What should you do FIRST?
A. Choose the task you prefer
B. Clarify priorities with one or both supervisors
C. Attempt to complete both at once
B. Clarify priorities with one or both supervisors
Which email demonstrates the BEST professional tone?
A. “I am unable to attend work today.”
B. “Hey, I won’t be in. Busy today.”
C. “Dear Alex, I am unwell today and unable to attend my shift. I will update you tomorrow. Kind regards,”
C. “Dear Alex, I am unwell today and unable to attend my shift. I will update you tomorrow. Kind regards,”
If a hazard cannot be eliminated, which control is generally MOST effective?
A. Relying only on workers to be careful
B. Implementing controls like barriers, procedures, or PPE
C. Ignoring it if it hasn’t caused harm yet
B. Implementing controls like barriers, procedures, or PPE
During a disagreement, which strategy is MOST effective?
A. Focus on proving you are right
B. Avoid the conversation
C. Listen, stay calm, and aim for a solution
C. Listen, stay calm, and aim for a solution
Which music festival is known for its celebrity sightings, fashion trends, and iconic flower crowns each year in California?
A. Lollapalooza
B. Coachella
C. Glastonbury
B. Coachella