Computer Hardware
This type of memory is volatile and loses data when power is turned off.
What is RAM?
This component allows a laptop to connect wirelessly to networks.
What is a Wi-Fi card?
This type of printer uses toner and a fuser assembly
What is a laser printer?
The most common cable type used for Ethernet networks.
What is twisted pair (Cat5e/Cat6)?
The first step in the troubleshooting process.
What is identify the problem?
The main circuit board that houses the CPU, RAM, and expansion slots.
What is the motherboard?
The type of display technology commonly used in laptops for thin form factors
What is LCD/LED?
The process of aligning ink cartridges to ensure proper print quality
What is calibration?
This protocol translates domain names into IP addresses
What is DNS?
This tool is used to check electrical continuity in cables.
What is a multimeter?
This storage device uses flash memory and has no moving parts.
What is an SSD?
This connector is reversible and supports power, data, and video.
What is a USB-C?
This printer type uses impact to press ink onto paper.
What is a dot-matrix printer?
The default port number for HTTPS traffic
What is port 443?
A computer powers on, but no display appears. The likely faulty component is ___
What is the video card or monitor?
The expansion slot type commonly used for modern graphics cards.
What is PCle (Peripheral Component Interconnect Express)
The feature that allows mobile devices to share data by touching them together.
What is NFC (Near Field Communication)
The component in a laser printer that transfers toner to paper
What is the drum?
This IPv6 address type is equivalent to private IP addresses in IPv4.
What is a link-local address?
This troubleshooting method involves replacing components with known-good ones.
What is swap troubleshooting?
This RAID level provides striping with parity, balancing performance and fault tolerance.
What is RAID 5?
A laptop with a lithium-ion battery shows 100% charge but shuts down after 10 minutes. What’s the root cause?
What is battery cell degradation (false full charge reporting)?
This laser printer stage uses heat and pressure to bond toner permanently
What is the fusing stage?
This wireless standard operates at 5 GHz and supports speeds up to 1.3 Gbps
What is 802.11ac?
This troubleshooting theory step involves documenting findings and outcomes.
What is the final step: document everything?